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Read what people are saying
about Precision Garage Door in:

Thousand Oaks Area, CA

Precision Garage Door of Simi Valley
has received 97 reviews, averaging 4.94 Stars:

Garage Door Opener Install

Thousand Oaks, CA

Date: 11/24/2017

Comments:

Professional organization - from the receptionist to the technician. Tom called to see if I would be available before the scheduled timeframe - I was. Installed a new belt-drive Liftmaster, along with the accessories, within one hour. Tom is professional, knowledgeable, and friendly. And an interesting fellow. Very happy with the product and installation.

- Mike Panopoulos




Technicians

Tom B

Tom B

Garage Door Repair

Thousand Oaks, CA

Date: 11/11/2017

Comments:

Prompt, excellent service! Definitely recommend.

- Kathleen Brady




Technicians

Victor J

Victor J

Garage Door Repair

Thousand Oaks, CA

Date: 10/01/2017

Comments:

Very professional and considerate. Thorough with fixing problem. Highly recommend.

- Judy Brown




Technicians

Victor J

Victor J

Broken Garage Door Spring Repair

Thousand Oaks, CA

Date: 04/05/2017

Comments:

My technician was Russ who showed up, worked hard, and left here with me being a totally satisfied customer. I am a senior and can't do my home repairs like I have in the past. Russ explained to me what he was doing and did not seem to mind me being there watching. A pleasant and courteous man who represents his company well. I would recommend this company to anyone without hesitation because of this young man.

- Rene Le blanc




Senior Technicians

Russ T

Russ T

Garage Door Opener Install

Thousand Oaks, CA

Date: 03/20/2017

Comments:

I am happy and satisfied with Victor's service. He is not only good technician but also good sales. The only one question is: Can I reset my old remote control to have same code as current door opener that Victor installed it last Sat.? If so, how? email answer or advice is ok, thanks.

- Rugene Lee




Technicians

Victor J

Victor J

Garage Door Opener Install

Thousand Oaks, CA

Date: 03/10/2017

Comments:

Shawn was friendly, efficient and provided detailed instructions.

- William Hosek




Garage Door Repair

Thousand Oaks, CA

Date: 02/12/2017

Comments:

Jaysen was an excellent mechanic. I'm vey satisfied.

- Mike Payne




Install Garage Doors

Thousand Oaks, CA

Date: 12/22/2016

Comments:

I love my new garage door. The installation crew was fantastic. They were knowledgeable , helpful and just nice folks

- Robin Ginsberg




Technicians

Sergio A

Sergio A

Broken Garage Door Spring Repair

Thousand Oaks, CA

Date: 08/25/2016

Comments:

We highly recommend Precision Door Service to anyone! We called in at 9 A.M. to have a garage door spring replaced. We were impressed by the speedy response, professionalism and the knowledgable technician, Russ. The job was done by 11 A.M. on the same day with a follow-up email from the office making sure we were satisfied with the job. A pleasant experience.

- Paul Paley




Senior Technicians

Russ T

Russ T

Garage Door Repair

Thousand Oaks, CA

Date: 03/22/2016

Comments:

Russ is an OUTSTANDING technician. Serviced everything so quick & very informative what I needed to know. Again, very, very exceptional as a technician.

- Coy Phillips




Senior Technicians

Russ T

Russ T

Garage Door Opener Repair

Thousand Oaks, CA

Date: 01/04/2016

Comments:

Perfect repair work today with Mike. Scheduling an appt was easy with a live person, even on a Sunday night. Was given a 4-hour repair window for the next day, received an email confirmation five minutes after booking the appt., was called the day of the appt. with a more specific time of arrival, and Mike even arrived more promptly to my home than I did. He and Trevor thoroughly diagnosed the issue and how it was caused and options for refurbishing or replacing the opener. Quickly made the repair, made all adjustments for the smoothest opener performance until they were perfect, and reviewed the warranty coverage. This was the second time Mike's fixed my garage door (previous visit was to replace the spring) and both visits were a big relief to these issues. Highly recommend Precision Door Service and the Simi Valley team.

- Glen P.




Garage Door Repair

Thousand Oaks, CA

Date: 11/04/2015

Comments:

Mike was very efficient and handled the broken springs and worn bearings on our overhead in a very timely manner. He also reviewed our invoice from 2007 and honored the warranty, even though it appeared it was not completed properly at that time and that we had more coverage than we should have. In addition, he handled a minor problem with our lower door weather stripping without my asking, just because he noticed it was coming loose. I'm very pleased with his performance.

- Dave Harkins




Garage Door Repair

Thousand Oaks, CA

Date: 05/05/2015

Comments:

5 Stars in all categories!! The spring in our 24 year old garage door failed. When I called Precision Garage Door of Simi Valley, they described what they would do and set up an appointment. Mike, the senior service technician arrived on time, assessed the problem, the cause and offered details for actions to fix the problem and assess best course of action with costs and benefits of each alternative. Mike was courteous, efficient, honest and knowledgeable and offered explanations for preventive maintenance. Mike did an outstanding job repairing our garage door and was very patient and courteous when i asked questions. I would call Precision Garage Door of Simi Valley again if I have a problem with our other garage door.

- John Sahlman




Install Garage Doors

Thousand Oaks, CA

Date: 03/09/2015

Comments:

I give you 5 stars for a job well done. I have always used your service since I bought my first door 25 years ago. You have always come the day I called and one time you came out late after a full day of work, fixed the problem for no charge. The door had come down as I was backing out and was bent. Last week I needed a new door. It was installed within a few days and it looks and works great. Thank you Precision.

- Carolyn Horning




Garage Door Repair

Thousand Oaks, CA

Date: 02/16/2015

Comments:

Scheduling the appointment was fast and easy. The serviceman was polite and knowledgable and took his time analyzing the problem. I highly recommend this company.

- Paula Debenedetti




Garage Door Opener Repair

Thousand Oaks, CA

Date: 02/10/2015

Comments:

Very professional and informative serviceman. Answers to my questions were clear a simple. Explained what the issues were, what need to be done and why it needed to be done.

- Dan Gantka




Senior Technicians

Russ T

Russ T

Garage Door Repair

Thousand Oaks, CA

Date: 02/09/2015

Comments:

Opener works well, happy with the repair, Russ is a good guy.

- Al Phillips




Senior Technicians

Russ T

Russ T

Garage Door Opener Install

Thousand Oaks, CA

Date: 02/02/2015

Comments:

Our old garage door opener was 15 or so years old and had finally failed. The guys came out and replaced it with a new one and we were very happy with the work and the features the new one had. Very friendly guys too!

- Janet Clark




Install Garage Doors

Thousand Oaks, CA

Date: 02/02/2015

Comments:

Dear Chuck, Your installer Luis is an asset to your company and because of his knowledge I've given you a five star rating. After having two men out to measure the garage door, both incorrectly, Luis came out on the third try and got everything correct and the new door works great!! Perhaps you should train your measuring staff how to do this portion of the job correctly then you would have less delays and happier customers. Your other employees were very cordial and professional just lacking in experience...in need of better training !! Thank Luis for saving the day !!

- peggy weaver




A Response from: Chuck White

Hi Peggy, Thanks much for taking the time to comment on our service. I'm glad that you were happy with the service from Luis. I also appreciate the feedback on the other technicians. We are continuously trying to improve our services and your feedback helps us know where we need to improve. Best, Chuck White

Garage Door Opener Install

Thousand Oaks, CA

Date: 02/02/2015

Comments:

Excellent service and the installation of a new garage door opener was done quickly. I recommend this company!

- Karen Dushkes




Senior Technicians

Russ T

Russ T

Garage Door Repair

Thousand Oaks, CA

Date: 02/02/2015

Comments:

great experience. technician was professional, on time, expained everything...did a great job!!

- Edward Portnoy




Senior Technicians

Russ T

Russ T

Install Garage Doors

Thousand Oaks, CA

Date: 09/17/2014

Comments:

Am upset that Mike didn't get back to me about what the cost for repairing the doors would be.{ For insurance.}

- Mike Okelly




Garage Door Repair

Thousand Oaks, CA

Date: 10/23/2014

Comments:

The technician was great and fixed our garage door mechanism quickly. He was very informative and friendly and we would definitely recommend Precision to others.

- Richelle Hoover




Senior Technicians

Russ T

Russ T

Install Garage Doors

Thousand Oaks, CA

Date: 09/19/2014

Comments:

We were pleased with everything from the estimate to the call back after installation. Everyone we talked to or delt with was polite, knowledgeable and very timely. Glad googled your company. Mike and Roseanne Maio

- Mike & Roseanne Maio




Garage Door Repair

Thousand Oaks, CA

Date: 06/07/2014

Comments:

arrived on time . fixed problem, cleaned up

- Bonnie Vasquez




Broken Garage Door Spring Repair

Thousand Oaks, CA

Date: 06/04/2014

Comments:

arrived on time , fixed the problem thank you

- Bonnie Vasquez




Broken Garage Door Spring Repair

Thousand Oaks, CA

Date: 05/25/2014

Comments:

thank you so much for your help we thought the door was suppose to sound like that it was hagging up and need to have a spray put on it no one told us that now we no and will be doing that regularly the man was very helpful

- Bob and Carol Mullenix




Install Garage Doors

Thousand Oaks, CA

Date: 04/25/2014

Comments:

We had a new garage door installed by Precision Garage Door Service. Excellent work. People were informative without being pushy. When I finally decided to go ahead, they were fast, the door came in the same week. No problems during the dismantling of the old equipment. Workers seemed experienced. Pricing good. No regrets. Warmly recommended. Annemarie Han

- Anna Marie Han




Garage Door Repair

Thousand Oaks, CA

Date: 04/22/2014

Comments:

martin was able to fix our garage door for the time being. we will contact you at some point to replace our door. thanks for the estimate. rating 5

- Pat Lotker




Install Garage Doors

Thousand Oaks, CA

Date: 03/12/2014

Comments:

I found Precision Garage Door online by google search it. I chose it because of the excellent reviews I saw online. I called one of the local numbers and was scheduled immediately. Mike, the senior technician showed up on time. He gave me a couple of options of fixing my broken garage door, and I chosed installing a new one. The quote is very reasonable, and Mike explained it to me very clearly. The crew came and installed my new garage door the very next day. Everything was fine when the crew left, but a day later, I heard an unusual 'Boon' noise everytime when I try to lift my garage door. I called Precision Garage immediately, and was scheduled with Mike for another appointment again. He came on time, and fixed my problem immediately and professionally. I am very satisfied with Precision Garage door Service, the reason I gave 4 stars instead of 5 stars is the crew who help me installing the garage door has poor English communication skills and reluctantly to do more work which is the work they supposed to do. After they left, I found several screws scattered on the floor and my driveway which is a potentrial hazard to my tires. Overall, I like Precision Door service, friendly and efficient customer service, professional and knowledgeable technicians.

- yun wu




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