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Read what people are saying
about Precision Garage Door in:

Thousand Oaks, CA

Precision Garage Door of Simi Valley
has received 87 reviews, averaging 4.93 Stars:

Broken Garage Door Spring Repair

Thousand Oaks, CA

Date: 05/25/2014

Comments:

thank you so much for your help we thought the door was suppose to sound like that it was hagging up and need to have a spray put on it no one told us that now we no and will be doing that regularly the man was very helpful

- Bob and Carol Mullenix




Install Garage Doors

Thousand Oaks, CA

Date: 04/25/2014

Comments:

We had a new garage door installed by Precision Garage Door Service. Excellent work. People were informative without being pushy. When I finally decided to go ahead, they were fast, the door came in the same week. No problems during the dismantling of the old equipment. Workers seemed experienced. Pricing good. No regrets. Warmly recommended. Annemarie Han

- Anna Marie Han




Garage Door Repair

Thousand Oaks, CA

Date: 04/22/2014

Comments:

martin was able to fix our garage door for the time being. we will contact you at some point to replace our door. thanks for the estimate. rating 5

- Pat Lotker




Install Garage Doors

Thousand Oaks, CA

Date: 03/12/2014

Comments:

I found Precision Garage Door online by google search it. I chose it because of the excellent reviews I saw online. I called one of the local numbers and was scheduled immediately. Mike, the senior technician showed up on time. He gave me a couple of options of fixing my broken garage door, and I chosed installing a new one. The quote is very reasonable, and Mike explained it to me very clearly. The crew came and installed my new garage door the very next day. Everything was fine when the crew left, but a day later, I heard an unusual 'Boon' noise everytime when I try to lift my garage door. I called Precision Garage immediately, and was scheduled with Mike for another appointment again. He came on time, and fixed my problem immediately and professionally. I am very satisfied with Precision Garage door Service, the reason I gave 4 stars instead of 5 stars is the crew who help me installing the garage door has poor English communication skills and reluctantly to do more work which is the work they supposed to do. After they left, I found several screws scattered on the floor and my driveway which is a potentrial hazard to my tires. Overall, I like Precision Door service, friendly and efficient customer service, professional and knowledgeable technicians.

- yun wu




Broken Garage Door Spring Repair

Thousand Oaks, CA

Date: 03/11/2014

Comments:

Your repairman arrived earlier than promised, evaluated the problem, made the necessary repair, checked the remainder of the garage door operating system, and was finished very quickly. We had used your company some time ago and retained the phone number. Good thinking on our part!

- William Knell




Broken Garage Door Spring Repair

Thousand Oaks, CA

Date: 03/11/2014

Comments:

Mike Bernhardt was great. Identified problem, had all parts and made repairs within 45 minutes

- John Teobaldi




Garage Door Repair

Thousand Oaks, CA

Date: 03/10/2014

Comments:

The technician who came to help was Russ but his name is not in the drop down list for some reason. Russ did a good job. He explained what needed to be done and mentioned roughly how much the cost will be first. It took him just over an hour to fix the garage door cables, number 3 hinge and a bracket. There are 2 issues with this appointment and I lower the 5-satr rating to 3-star. 1. I was scheduled for 4 to 6 PM appointment on Sunday but Russ arrived at 2 PM right before I went out for some chores. If I missed him, I would have to reschedule it and who knows when I will get my garage door fixed. Luckily, he arrived one minute before I took off. Russ said he didn't know why this happened. 2. When I was on the phone with the support personnel, I was told the service call fee ($49.95) will be waived if my service is more than $100. The final expense Russ provided me was over $300 but the service call fee was not waived. Russ said the $100 is $100 for parts only. Labor is excluded from the $100 service call fee waive calculation. Other than these 2 confusion issues, their response was quick. Work was done quickly and nicely. I was happy with the service I received from Precision.

- Chang-An Hsiao




Broken Garage Door Spring Repair

Thousand Oaks, CA

Date: 11/08/2013

Comments:

My experience was very favorable. They arrived at the time they said they would, they diagnosed problem, they suggested a fix and completed the job in a most professional manner. I would highly recommend this company to anyone that's considering replacing or repairing a garage door.

- Jim Foyer




Garage Door Repair

Thousand Oaks, CA

Date: 10/06/2013

Comments:

Carlos was very professional and in moments had disgnosed the problem and knew specifically what needed repair. The repair was completed in less that an hour. We are very satisfied with the service received.

- ROBERT DORRIS




Garage Door Opener Install

Thousand Oaks, CA

Date: 01/21/2013

Comments:

Great same day service. Garage door has never been that quiet in years. Would recommend Precision to any of my neighbors and friends.

- Glenn Slensker




Garage Door Repair

Thousand Oaks, CA

Date: 12/22/2012

Comments:

At 6:00pm my garage door would not open. I needed it repaired that night as I needed to leave early the next morning. Precision sent out a technician by 8:00pm and he was so polite and helpful and professional. Not only is my garage door fixed, it is so quiet now I can hardly hear it! Would definitely use Precision again and recommend to friends and family.

- Claire Massey




Garage Door Opener Repair

Thousand Oaks, CA

Date: 12/19/2012

Comments:

Martin adjusted and re-braced the garage door opener. He replaced the side brackets and cables on the garage door. He seems very dedicated to providing top customer service and did a great job.

- Lou Kustudia




Broken Garage Door Spring Repair

Thousand Oaks, CA

Date: 12/02/2012

Comments:

Garage door spring: Replaced with two for better balancing. Job well done.

- Jong Lee




Garage Door Opener Install

Thousand Oaks, CA

Date: 11/16/2012

Comments:

We selected Precision this time based on prior experience. Brian installed our garage door opener. He was responsive, fast, and efficient. He was very pleasant and did an excellent job. Lou Kustudia

- Lou Kustudia




Garage Door Opener Repair

Thousand Oaks, CA

Date: 11/15/2012

Comments:

Service was outstanding! Needed part replaced on brace of garage door opener. He replaced it and fixed it in less than 10 minutes. Answered all my questions with a very professional demeanor.

- Kathy Clark




Garage Door Repair

Thousand Oaks, CA

Date: 10/14/2012

Comments:

Martin was on-time, professional and very honest and forthcoming in his assessment of the problem with my garage door. I will certainly ask for him personally again.

- Owner: diana barnfield Tenant: steve harden




Broken Garage Door Spring Repair

Thousand Oaks, CA

Date: 07/09/2012

Comments:

Fantastic service! Tech was extra helpful,and very friendly. awesome work.

- Noah G




Install Garage Doors

Thousand Oaks, CA

Date: 07/09/2012

Comments:

helped greatly!! & am very impressed by the work & quality!

- francis B




Broken Garage Door Spring Repair

Thousand Oaks, CA

Date: 07/05/2012

Comments:

Awesome service, great responsible and prompt people. definitely using them in the future.

- Bonnie D.




Broken Garage Door Spring Repair

Thousand Oaks, CA

Date: 07/04/2012

Comments:

Fantastic work & very content with everything about the service.

- Greg D




Broken Garage Door Spring Repair

Thousand Oaks, CA

Date: 07/03/2012

Comments:

So very pleased with everything about my purchase. tech explained everything to me clearly and the service was amazing!

- John J




Broken Garage Door Spring Repair

Thousand Oaks, CA

Date: 06/24/2012

Comments:

Thanks alot! Quick, professional service available on SUNDAY! We had another quote over the phone from another company who didn't show up because we didn't commit over the phone to the quoted price. Precision gave us a free written estimate and we chose to have the work done right away. Tech had the right parts and the right price. Thanks again Precision!

- Jim S.




Install Garage Doors

Thousand Oaks, CA

Date: 06/20/2012

Comments:

My teenage son backed my SUV straight through our door and Precision came to the rescue within 2 hours. Brian had our door back on track and made sure it would work for a couple of weeks while we looked for a new door. Brian didn't pressure us to buy the door from him but his manager(Sam) called us the following day and said he would credit the amount we had paid the night before towards a new door of our choice. A very nice gesture given the unfortunate situation we were in. We chose to have Precision install our door and a new opener simply due to their high level of service. Thanks Brian and Sam

- Kathy B.




A Response from: Chuck White

Thanks Kathy for the positive feedback. We appreciate being acknowledged for our hard work! We appreciate your business, thanks again!

Garage Door Repair

Thousand Oaks, CA

Date: 06/12/2012

Comments:

Two thumbs up!! My wife called in at 9:30pm and a technician arrived by 10:15. They didn't charge extra for late night service and got the job done in under an hour. A huge relief as we thought we were gonna have to buy a new door! Thanks Mike

- Kieran Lee




Broken Garage Door Spring Repair

Thousand Oaks, CA

Date: 06/09/2012

Comments:

I am happy with the speed of service, but would have liked it if the opertor had told me ahead of time that there would be a $50 service charge, even though I have my opener less than a year. I expected that the warrenty would apply and was unprepared for such a large charge.

- jackie slutske




Install Garage Doors

Thousand Oaks, CA

Date: 06/07/2012

Comments:

Happy we bought new doors from Precision! We had several companies give us estimates and were very impressed with Mike's presentation and the product we chose. Sergio came and installed the doors three days later and we then knew we made the right chose. A friendly phone staff, professional technician and experienced installer equals one happy customer!!

- Kathy R.




Garage Door Opener Install

Thousand Oaks, CA

Date: 06/06/2012

Comments:

Service was quick and problem described clearly. Love the new one - it is so quiet.

- Elizabeth kimball




Garage Door Repair

Thousand Oaks, CA

Date: 06/05/2012

Comments:

MArtin was fast, knowledgeable, not pushy, provide great explainations. Overall, a very good experience.

- Rose V.




Garage Door Repair

Thousand Oaks, CA

Date: 06/04/2012

Comments:

Jenny was real nice on the phone, she dispatched a technician within an hour and the job was completed shortly there after. I was very happy with Precision overall.

- Heather V




Garage Door Repair

Thousand Oaks, CA

Date: 06/01/2012

Comments:

I'd just like to say that 5 STARS are NOT ENOUGH!!! What an incredibly polished and well-managed business structure. I got awesome garage-door-issue resolution so very FAST!! Great congenial personnel on the phones,too. Rachel set up my appointment. About a half an hour after getting off the phone and making the appointment I decided to go move my car so the technician would have room to work. Martin, the technician, was already driving up with a great big smile. He was a first-class pro right from the start. Got the job done in record time. And such a great attitude about applying his skills and experience to GET THE JOB DONE RIGHT!! He also was great about sharing personal advice and suggestions for maintenance and long-term care, etc. PRECISION IS ON MY LIST "FOREVER" OF WHO TO CALL FOR GARAGE DOOR ISSUES. :) THANKS AGAIN, TONS

- Robert A




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