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about Precision Garage Door in:
Thousand Oaks, CA
Precision Garage Door of Simi Valleyhas received 106 reviews, averaging 4.94 Stars:
Thousand Oaks, CA
Product:
Thousand Oaks, CA
We highly recommend Precision Door Service to anyone! We called in at 9 A.M. to have a garage door spring replaced. We were impressed by the speedy response, professionalism and the knowledgable technician, Russ. The job was done by 11 A.M. on the same day with a follow-up email from the office making sure we were satisfied with the job. A pleasant experience.
- Paul Paley
Thousand Oaks, CA
Russ is an OUTSTANDING technician. Serviced everything so quick & very informative what I needed to know. Again, very, very exceptional as a technician.
- Coy Phillips
Thousand Oaks, CA
Perfect repair work today with Mike. Scheduling an appt was easy with a live person, even on a Sunday night. Was given a 4-hour repair window for the next day, received an email confirmation five minutes after booking the appt., was called the day of the appt. with a more specific time of arrival, and Mike even arrived more promptly to my home than I did. He and Trevor thoroughly diagnosed the issue and how it was caused and options for refurbishing or replacing the opener. Quickly made the repair, made all adjustments for the smoothest opener performance until they were perfect, and reviewed the warranty coverage. This was the second time Mike's fixed my garage door (previous visit was to replace the spring) and both visits were a big relief to these issues. Highly recommend Precision Door Service and the Simi Valley team.
- Glen P.
Product:
Thousand Oaks, CA
Mike was very efficient and handled the broken springs and worn bearings on our overhead in a very timely manner. He also reviewed our invoice from 2007 and honored the warranty, even though it appeared it was not completed properly at that time and that we had more coverage than we should have. In addition, he handled a minor problem with our lower door weather stripping without my asking, just because he noticed it was coming loose. I'm very pleased with his performance.
- Dave Harkins
Thousand Oaks, CA
5 Stars in all categories!! The spring in our 24 year old garage door failed. When I called Precision Garage Door of Simi Valley, they described what they would do and set up an appointment. Mike, the senior service technician arrived on time, assessed the problem, the cause and offered details for actions to fix the problem and assess best course of action with costs and benefits of each alternative. Mike was courteous, efficient, honest and knowledgeable and offered explanations for preventive maintenance. Mike did an outstanding job repairing our garage door and was very patient and courteous when i asked questions. I would call Precision Garage Door of Simi Valley again if I have a problem with our other garage door.
- John Sahlman
Thousand Oaks, CA
I give you 5 stars for a job well done. I have always used your service since I bought my first door 25 years ago. You have always come the day I called and one time you came out late after a full day of work, fixed the problem for no charge. The door had come down as I was backing out and was bent. Last week I needed a new door. It was installed within a few days and it looks and works great. Thank you Precision.
- Carolyn Horning
Product:
Thousand Oaks, CA
Scheduling the appointment was fast and easy. The serviceman was polite and knowledgable and took his time analyzing the problem. I highly recommend this company.
- Paula Debenedetti
Product:
Thousand Oaks, CA
Very professional and informative serviceman. Answers to my questions were clear a simple. Explained what the issues were, what need to be done and why it needed to be done.
- Dan Gantka
Service Provided:
Product:
Field Services Manager : Russ T
Thousand Oaks, CA
Opener works well, happy with the repair, Russ is a good guy.
- Al Phillips
Thousand Oaks, CA
Our old garage door opener was 15 or so years old and had finally failed. The guys came out and replaced it with a new one and we were very happy with the work and the features the new one had. Very friendly guys too!
- Janet Clark
Product:
Thousand Oaks, CA
Dear Chuck, Your installer Luis is an asset to your company and because of his knowledge I've given you a five star rating. After having two men out to measure the garage door, both incorrectly, Luis came out on the third try and got everything correct and the new door works great!! Perhaps you should train your measuring staff how to do this portion of the job correctly then you would have less delays and happier customers. Your other employees were very cordial and professional just lacking in experience...in need of better training !! Thank Luis for saving the day !!
- peggy weaver
Hi Peggy, Thanks much for taking the time to comment on our service. I'm glad that you were happy with the service from Luis. I also appreciate the feedback on the other technicians. We are continuously trying to improve our services and your feedback helps us know where we need to improve. Best, Chuck White
Product:
Thousand Oaks, CA
Excellent service and the installation of a new garage door opener was done quickly. I recommend this company!
- Karen Dushkes
Thousand Oaks, CA
great experience. technician was professional, on time, expained everything...did a great job!!
- Edward Portnoy
Thousand Oaks, CA
Am upset that Mike didn't get back to me about what the cost for repairing the doors would be.{ For insurance.}
- Mike Okelly
Product:
Thousand Oaks, CA
The technician was great and fixed our garage door mechanism quickly. He was very informative and friendly and we would definitely recommend Precision to others.
- Richelle Hoover
Thousand Oaks, CA
We were pleased with everything from the estimate to the call back after installation. Everyone we talked to or delt with was polite, knowledgeable and very timely. Glad googled your company. Mike and Roseanne Maio
- Mike & roseanne Maio
Product:
Thousand Oaks, CA
arrived on time . fixed problem, cleaned up
- Bonnie Vasquez
Thousand Oaks, CA
arrived on time , fixed the problem thank you
- Bonnie Vasquez
Thousand Oaks, CA
thank you so much for your help we thought the door was suppose to sound like that it was hagging up and need to have a spray put on it no one told us that now we no and will be doing that regularly the man was very helpful
- Bob and Carol Mullenix
Thousand Oaks, CA
We had a new garage door installed by Precision Garage Door Service. Excellent work. People were informative without being pushy. When I finally decided to go ahead, they were fast, the door came in the same week. No problems during the dismantling of the old equipment. Workers seemed experienced. Pricing good. No regrets. Warmly recommended. Annemarie Han
- Anna Marie Han
Product:
Thousand Oaks, CA
martin was able to fix our garage door for the time being. we will contact you at some point to replace our door. thanks for the estimate. rating 5
- Pat Lotker
Thousand Oaks, CA
I found Precision Garage Door online by google search it. I chose it because of the excellent reviews I saw online. I called one of the local numbers and was scheduled immediately. Mike, the senior technician showed up on time. He gave me a couple of options of fixing my broken garage door, and I chosed installing a new one. The quote is very reasonable, and Mike explained it to me very clearly. The crew came and installed my new garage door the very next day. Everything was fine when the crew left, but a day later, I heard an unusual 'Boon' noise everytime when I try to lift my garage door. I called Precision Garage immediately, and was scheduled with Mike for another appointment again. He came on time, and fixed my problem immediately and professionally. I am very satisfied with Precision Garage door Service, the reason I gave 4 stars instead of 5 stars is the crew who help me installing the garage door has poor English communication skills and reluctantly to do more work which is the work they supposed to do. After they left, I found several screws scattered on the floor and my driveway which is a potentrial hazard to my tires. Overall, I like Precision Door service, friendly and efficient customer service, professional and knowledgeable technicians.
- yun wu
Product:
Thousand Oaks, CA
Your repairman arrived earlier than promised, evaluated the problem, made the necessary repair, checked the remainder of the garage door operating system, and was finished very quickly. We had used your company some time ago and retained the phone number. Good thinking on our part!
- William Knell
Thousand Oaks, CA
Mike Bernhardt was great. Identified problem, had all parts and made repairs within 45 minutes
- John Teobaldi
Thousand Oaks, CA
The technician who came to help was Russ but his name is not in the drop down list for some reason. Russ did a good job. He explained what needed to be done and mentioned roughly how much the cost will be first. It took him just over an hour to fix the garage door cables, number 3 hinge and a bracket. There are 2 issues with this appointment and I lower the 5-satr rating to 3-star. 1. I was scheduled for 4 to 6 PM appointment on Sunday but Russ arrived at 2 PM right before I went out for some chores. If I missed him, I would have to reschedule it and who knows when I will get my garage door fixed. Luckily, he arrived one minute before I took off. Russ said he didn't know why this happened. 2. When I was on the phone with the support personnel, I was told the service call fee ($49.95) will be waived if my service is more than $100. The final expense Russ provided me was over $300 but the service call fee was not waived. Russ said the $100 is $100 for parts only. Labor is excluded from the $100 service call fee waive calculation. Other than these 2 confusion issues, their response was quick. Work was done quickly and nicely. I was happy with the service I received from Precision.
- Chang-An Hsiao
Product:
Thousand Oaks, CA
My experience was very favorable. They arrived at the time they said they would, they diagnosed problem, they suggested a fix and completed the job in a most professional manner. I would highly recommend this company to anyone that's considering replacing or repairing a garage door.
- Jim Foyer
Thousand Oaks, CA
Carlos was very professional and in moments had disgnosed the problem and knew specifically what needed repair. The repair was completed in less that an hour. We are very satisfied with the service received.
- ROBERT DORRIS
Thousand Oaks, CA
Great same day service. Garage door has never been that quiet in years. Would recommend Precision to any of my neighbors and friends.
- Glenn Slensker
Product:
Thousand Oaks, CA
At 6:00pm my garage door would not open. I needed it repaired that night as I needed to leave early the next morning. Precision sent out a technician by 8:00pm and he was so polite and helpful and professional. Not only is my garage door fixed, it is so quiet now I can hardly hear it! Would definitely use Precision again and recommend to friends and family.
- Claire Massey
(818) 338-6873
(818) 338-6873(818) 338-6875
(818) 338-6875(805) 727-4817
(805) 727-4817(805) 666-0855
(805) 666-0855(805) 330-4596
(805) 330-4596(805) 699-5943
(805) 699-5943(661) 505-1872
(661) 505-1872(805) 328-3214
(805) 328-3214(805) 267-0617
(805) 267-0617Office: (805) 991-2800
165 Poindexter Avenue Unit F
Moorpark, CA 93021
Office: (661) 877-4316
22916 Lyons Avenue Unit 2A
Santa Clarita, CA 91321
Licenses
California State Contractor's License993555
If you are looking for service in the North Los Angeles Glendale, Pasadena, and Pomona areas, please visit:
precisiondoorla.com
I love my new garage door. The installation crew was fantastic. They were knowledgeable , helpful and just nice folks
- Robin Ginsberg