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Garage Door Repair Reviews in Thousand Oaks, CA (Page 2)
Precision Garage Door of Simi Valleyhas received 173 reviews, averaging 4.94 Stars:
Thousand Oaks, CA
Thousand Oaks, CA
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Kyle was great, very personable and knew exactly what to do.
- Michael Mays
Thousand Oaks, CA
Quick and Easy!
- Scott Bradfield
Thousand Oaks, CA
Brandon and Anss were Pleasant and Professional in the work that was performed to the garage.
- Annie Parvin/Nori Parvin
Thousand Oaks, CA
Friendly and knowledgeable
- Jan Barbot
Thousand Oaks, CA
Brandon, our service technician couldn't have been more professional. He was very focused on the problem with our non-working garage door and presented us with repair options to consider. We made our choice and never felt pressured to make one selection over another. As soon as we made our selection he went to work and was done two hours later and cleaned up and hauled away the old and broken parts. I would not hesitate to use or recommend Precision Garage Door.
- George Osborne
Thousand Oaks, CA
Brandon was very professional and helpful. Explained the the services available and was very thorough. I was very pleased with the service that was provided.
- Chris Norman
Thousand Oaks, CA
I contacted Precision overall due to their high ratings. From the initial call, I found the rep to be professional and able to accommodate my work schedule due to the extended service block of time for their arrival. The service rep, Jacob, was awesome. He was very professional, explaining what he could do every step of the way. He made the entire experience so pleasant. Jacob provided excellent customer service! He was patient answering my questions and showed me the concerns with my garage door. I would ask for him if I needed assistance again. So many companies appear to want a make a buck and run, but Jacob expressed genuine concern and seriousness about his job. Thank you for your help!
- B Wright
Thousand Oaks, CA
My neighbor recommended your company. A few months ago I had an unfortunate experience with an Israeli man, your guy Brandon was delightful, a breath of fresh air. I will certainly recommend your company.
- Joe Mandry
Thousand Oaks, CA
Brandon knew his stuff and was very professional.
- Peter Winter
Thousand Oaks, CA
thank you Chuck , I was referred to Precision by a softball Buddy he recommended your company because he had a garage door replaced several years ago and was happy with the work and Quality of your product. Garrett was very Professional and showed up on time and called in advance to make certain I was home . I have a few Questions , the quote was for a garage door installation with out Insulation ? Obviously i was concerned about noise and weather ? what would be to cost with insulation also Garrett gave us two Quotes , one with a motor and another with our the Motor ? would we be able to replace the motor later on if the part fails. and last Question is : does Precision match prices with competitive companies ?
- Robert Spadaccini
Thousand Oaks, CA
The repair person was very informative. We replaced our springs for our garage door with another company that didn't do a good job. He couldn't align the door and there was a gap on the left side. He gave us the wrong information that we have to buy a new garage door for this problem. So we were shopping around until we find Precision Garage door and requested for a free estimate. Surprisingly, the person who came was very knowledgeable and informed us that this problem can be fixed by adjusting the cable and the previous job was not done right. He also mentioned that we don't need a new door and it can be repaired. He saved us a lot of money. He got to the problem and did it quickly and efficiently and there were no more gap and we didn't have to change the door. Thank you so much , I highly recommend you to everyone
- Mona Aghaebrahimi
Thousand Oaks, CA
I called in the morning and Brandon was here by lunchtime. He was personable, knowledgeble. He quickly identified the issues and offered a variety of solutions. He completed the work in about 90 minutes. The prices were fair and he explained the options thoroughly. We highly recommend Precision Overhead Garage Door Service with a special shout-out to Brandon. Thank you!
- Diann A - Newbury Park, CA
Thousand Oaks, CA
Tech Garrett came promptly after notifying us of ETA. Clearly explained our options without any pressure. Worked installing springs for an hour. Excellent in all aspects of the job. Highly recommend this company.
- Martin Levine
Thousand Oaks, CA
Technician came out and figured out what was wrong and was able to fix it immediately. Extremely happy with the service and his professionalism Highly recommend
- Joni Fogg
Thousand Oaks, CA
Great service from answering my needed appointment till the end of the job being completed. Ava and Dillion both are extremely professional and knowledgeable. Kept in contact will me. Prices are Reasonable. Add me to your new customer list
- Kathy Burns
Thousand Oaks, CA
Garrett did an amazingly prompt, clean, and super quality service and installation of our garage door opener system. I would highly recommend Precision Garage Door to anyone. He was very courteous, answered all our questions, provided a great experience.
- Michael & Linda Shaw
Service Provided:
Product:
Sales Technicians: Garrett M
Thousand Oaks, CA
Brandon came out. He's the real deal and authentic. Told me what the issue was, what was recommended and what I should do. It was my choice, and I did not feel that I was being cross sold. He did a solid job.
- Greg Mareno
Thousand Oaks, CA
We are very satisfied with our Precision Overhead Garage Door service. Garrett was the great technician who visited us. He listened to what we wanted, provided us a great estimate, and installed a new system over the course of an hour and a half. He called me in advance of his arrival to make sure it worked for us. Couldn’t have had a better experience.
- Amber Cowan
Service Provided:
Product:
Sales Technicians: Garrett M
Thousand Oaks, CA
Technician Garrett Marshall was a pleasure to work with. He was on time, very professional and adequately explained the need for various components. All required replacement parts were stocked in his van, so he was able to complete the repairs in a single visit. A+ Service.
- Helmut Dorausch
Thousand Oaks, CA
I would like to highly commend your service technician Dylan- he was knowledgeable and was able to diagnose our problem and was very honest and informative- we definitely will request him for any future garage door needs
- Gary Witkosky
Thousand Oaks, CA
I have to say we were shocked to pay $450 for the service person to be at our house less than 15 minutes and the repair required no parts. Garrett was very nice
- Pam Robbins
Thousand Oaks, CA
Brandon was not only friendly and cheerful but very knowledgeable ,helpful and obviously intelligent. My situation was difficult because there was not enough room between the door and where the opener had to be. He came up with an inovative solution that saved me time and money. He set up all my remotes including in my car and set up the My Q app on my iphone. Your company was recommended to my because of quality of one technician and I was not mislead
- Clarence Wandrey
Thousand Oaks, CA
I was scrolling for garage door businesses and receiving various responses Precision was the most professional a and responsive They know what they’re doing I was aware of what was going on all the way I couldn’t be happier with the outcome
- Gary Wetzel
Thousand Oaks, CA
Great service from making reservation to work completion, great communication and great quality of work.
- Yuan Cheng
Thousand Oaks, CA
Hello Chuck: Almost one (1) year ago we purchased a LiftMaster garage door opener from your company. It has worked flawlessly during all of this time until yesterday when the wall-mounted control failed. I contacted your office this morning and within a couple of hours, the problem was remedied by your Service Technician, Eric. I appreciate that Precision responded so quickly and repaired the problem under warranty. Major kudos to Eric for diagnosing and repairing the malfunction within a few minutes. He is a true gentleman and very knowledgeable about garage doors. Congratulations on a well-run operation and for your service technician, Eric.
- Neil Krupnick
Thousand Oaks, CA
Miles Herrera was my technician. Miles was very informative about my system. He encouraged me to change the rollers and was confident in replacing my back-up battery. He knew I was nervous about the safety of my door and helped me relax. You have a great employee. Please acknowledge him!!
- Sana Broadrick
Thousand Oaks, CA
When the day comes that your garage door won’t open anymore, that can be an immediate source of frustration. Thankfully, the team at Precision took care of things right away. I was able to easily book an appointment online and within a few hours we had a technician at our door. Brandon was professional knowledgeable, and got our door spring repaired very quickly. I highly recommend this company to anyone who needs it.
- Rick Borja
Thousand Oaks, CA
Impressed with follow-up and professionalism. Thank you
- Dave Friedl
Thousand Oaks, CA
New motors: 1 and 2 car garage. Brandon. very friendly. The instructions for the motors and Controls keys were not included. The instructions for the doors was sent to me but I have to print 50 pages because it came in two languages and I didn't noticed it. My 45 yrs garage door still had his booklet or literature attached it. I wish the controls had instructions because its system was new for me. The mechanic showed to me but it really needed some written instructions. I have never received the Warranty from your Co. I am still waiting.Impossible you don't guarantee yr merchandise. Brandon promise to send it but it never came.
- Melva Stevenson
Service Provided:
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Sales Technicians: Brandon V
Licenses
California State Contractor's License993555
If you are looking for service in the North Los Angeles Glendale, Pasadena, and Pomona areas, please visit:
precisiondoorla.com
Brandon was friendly and explained the issue with my garage door very thoroughly before beginning, giving me options on the various issues. He was very efficient and after he finished the job, again explained what was done. I am very pleased with the finished product and send my thanks again along to Brandon.
- Cindy Wacker