Garage Door Repair Reviews in Thousand Oaks, CA (Updated July 2026)
Precision Garage Door of Simi Valleyhas received 173 reviews, averaging 4.94 Stars:
Thousand Oaks, CA
Thousand Oaks, CA
I’ve tried other companies and had bad experiences. Bad attitudes, bad service. Not so with Precision. Very knowledgeable and courteous techs, plus fair pricing. You really can’t ask for more than that. Brandon was awesome. Fred S.
- Fred Sayeg
Thousand Oaks, CA
The repairs and installation service I received were top-notch. The technicians were incredibly skilled, diagnosing my garage door issue quickly and efficiently. They explained the process clearly before proceeding, and the repair was completed flawlessly. My door operates smoother than ever, and I couldn't be happier with the professional service provided.
- Robert Wallace
Thousand Oaks, CA
I called Precision Garage Door on a whim after my garage door broke after another repair company did not respond to my voicemail. Precision Garage staff was was transparent about staff availability. Initially, no staff was available until the next day, but they contacted me again later indicated that someone could come the same day if it worked for me. Dylan contacted me in advance and informed me of his ETA. He provided a clear explanation of what happened and what needed to be fixed. He gave me 3 options for repair but he did not push back when I opted not to do anything beyond the safe and reliable repair. He did a great job and I am happy with the service. I appreciated a few things in particular. When Dylan realized that we didn't wear shoes in the house, he took the initiative to wear shoes covers when it was necessary to walk though the house to access the garage. I also appreciated being informed by text of his ETA so I could be make sure I wasn't in the middle of task that would be hard to step away from. I also appreciated being informed of the optional upgrades I could consider but simultaneously not receiving any pushback for not opting for any upgrades at this time. Thank you Dylan and Precision Garage Door!
- Christine B
Thousand Oaks, CA
Precision responded right away. Brandon arrived at the designated time, quickly determined what needed to be done (broken spring) and gave us three quotes for what was needed. Basically it was fix it, fix it better and really fix it. Since our doors were 20 years old we chose “really fix it”. Brandon did the work in a very short time. He was very friendly but also very professional. We were very satisfied with the work.
- Howard Smith
Thousand Oaks, CA
Very happy with service. Scheduled online. Response was prompt and on time. Felt the tech was skilled and resolved my spring issue quickly. I would not hesitate to recommend precision to my friends.
- Stephen Smith
Thousand Oaks, CA
I called for a General repairs & installation and was so impressed by the technician's expertise. He quickly identified the problem and fixed it with precision. My garage door is now working perfectly, and I appreciate the prompt and courteous service. Definitely my go-to for any future garage door needs.
- Joseph Whitehouse
Thousand Oaks, CA
We were very pleased with our service. Brandon Vanwhy was very professional and helpful. He explained our options and did not pressure us to do more than we were prepared to do. He was also polite and interesting, and quickly got the job done. Patti Krause
- Patti Krause
Thousand Oaks, CA
I needed a Garage Door Cable Repair, and this company provided outstanding service. The technician was meticulous in his work, ensuring everything was perfectly aligned and safe. My garage door now operates smoothly and quietly, which is a huge improvement. I highly recommend their skilled technicians.
- Harvey Miller
Thousand Oaks, CA
Excellent, Professional, Polite and fast service, Thank You Great Company
- Pamela Mason
Thousand Oaks, CA
Great customer service and friendly staff. We got our garage fixed right away.
- Briana Roberts
Thousand Oaks, CA
Precision was prompt, efficient, set up an appt easily and Garrett the tech who came, was easy to talk to, explained the issues and fixes throughly. Thank you .
- Steve Hollander
Thousand Oaks, CA
Our Technician Brandon was great! Very happy with the service!
- Lorraine Storey
Thousand Oaks, CA
Great service. Brandon was awesome. Highly knowledgeable and took the time to explain everything. Gave great value for the price and only the parts and services that were absolutely necessary for my goals. Well done.
- Thomas Land
Thousand Oaks, CA
Brandon was very helpful, patient and knowledgeable. I was very pleased. Thank you
- Eileen Sachs
Thousand Oaks, CA
Very pleased with professional and courteous service personnel. Very pleased with work performed. Thank you
- Ray Giambi
Thousand Oaks, CA
I had a fantastic experience with Miles and Precision Garage Door. The appointment was timely, Miles was knowledgeable, not overly salesy, and pointed in his recommendations. I’d 100% work with this company again.
- Johnny Knowd
Thousand Oaks, CA
Precision made the whole process easy. They exceeded my expectations and they had our garage door repaired in less than an hour. I have no hesitation in recommending precision overhead garage choice of to anyone who needs quick professional and excellent service at reasonable cost Bob Dorris Jr. Thousand Oaks California
- Robert Dorris
Thousand Oaks, CA
Brandon was the best service person I have ever had to come to my home. In an hour and a half, I had such an enjoyable time talking to him while he worked. Thank you such a great person
- Thomas Yendes
Thousand Oaks, CA
Precision Garage door is the only way to go for your garage needs. The technicians are well qualified and fixed my garage door in less than an hour. Superb customer service! Thank you Precision! I highly recommend! Five stars is not enough.
- Krystal
Thousand Oaks, CA
Greatest service ever. Wouldn't think of using anyone else!!
- Carole Rossiter
Thousand Oaks, CA
Initial impression is 5-star. Quick response and came out to assess our situation on a Saturday. Professional, respectful, and helpful. No work has been done yet, the company is contacting my garage door manufacturer for specific parts. No estimate, but it was a relief to know we didn't need to replace the entire door, just some panels on the garage door.
- John M.
Thousand Oaks, CA
I had excellent service from Precision Door Service’s technician Adrian Rodriguez. He arrived on time, diagnosed the issue promptly, and referred us to a proper solution. I also appreciate the dispatcher for scheduling a call for our emergency issue. Thumbs up! Highly recommend.
- Cheryl Farrell
Thousand Oaks, CA
Miles arrived early for our scheduled appointment and quickly assessed the problem broken spring. We discussed replacement spring options and he replaced the part in a short time. He trued the door with the new spring and we tested it several times It worked perfectly.
- Keith Shaker
Thousand Oaks, CA
I have used Precision Garage Door in the past and have always been satisfied. The representative today was excellent. My wife is "over the moon" with the quiet sound of the new garage door opener.
- Alan Hackney
Thousand Oaks, CA
5 Star rating. Quick response when I called. Next day repairman was here on time, explained what was needed and was excellent worker. Highly recommend.
- Patricia Squire
Thousand Oaks, CA
Miles provided a quick diagnoses of my issue and had the sensors replaced and garage door working again in 15 minutes. Great service!
- Eric Isaacson
Thousand Oaks, CA
Brandon Vanwhy performed a complete overhaul of our garage door today. He provided us with excellent service — thoroughly answering all of our questions, explaining all service options and related costs, and then he completed the job quickly and efficiently. I highly recommend Brandon.
- Mike Dembicer
Thousand Oaks, CA
Miles was awesome and repaired all of our garage door/sensor/remote/gap under door issues! He answered all questions and was super patient also suggesting solutions that our former company we were using could not. Every part needed in these repairs was on the Precision truck which was so convenient! Will only be calling Precision from this point on for any garage door needs!
- Sandra Fisher
Thousand Oaks, CA
Precision garage door did a fantastic job. The technician, Miles, was extremely courteous and knowledgeable. My garage door works better than it ever has and I would definitely use them again.
- Steve Giesregen
Licenses
California State Contractor's License993555
If you are looking for service in the North Los Angeles Glendale, Pasadena, and Pomona areas, please visit:
precisiondoorla.com
Garrett did a great job. Fast and efficient.
- Elsa Silbert