Garage Door Repair Reviews in Thousand Oaks | Camarillo Area, CA (Updated June 2026)

Great job

- Bernice Dyke

Had a new keypad installed by Miles H who was absolutely thorough, courteous and knowledgeable. The only reason this isn’t a 5-star review is because the national call center gave an incorrect price quote and set my expectations well below the ultimate price. Miles caught this discrepancy before arriving and called me to alert me and give me the chance to cancel.

- Russ Platt

I’ve tried other companies and had bad experiences. Bad attitudes, bad service. Not so with Precision. Very knowledgeable and courteous techs, plus fair pricing. You really can’t ask for more than that. Brandon was awesome. Fred S.

- Fred Sayeg

Brandon rocks! Super nice guy and very knowledgeable!

- Jim Kotantoulas

I called Precision Garage Door on a whim after my garage door broke after another repair company did not respond to my voicemail. Precision Garage staff was was transparent about staff availability. Initially, no staff was available until the next day, but they contacted me again later indicated that someone could come the same day if it worked for me. Dylan contacted me in advance and informed me of his ETA. He provided a clear explanation of what happened and what needed to be fixed. He gave me 3 options for repair but he did not push back when I opted not to do anything beyond the safe and reliable repair. He did a great job and I am happy with the service. I appreciated a few things in particular. When Dylan realized that we didn't wear shoes in the house, he took the initiative to wear shoes covers when it was necessary to walk though the house to access the garage. I also appreciated being informed by text of his ETA so I could be make sure I wasn't in the middle of task that would be hard to step away from. I also appreciated being informed of the optional upgrades I could consider but simultaneously not receiving any pushback for not opting for any upgrades at this time. Thank you Dylan and Precision Garage Door!

- Christine B

Precision responded right away. Brandon arrived at the designated time, quickly determined what needed to be done (broken spring) and gave us three quotes for what was needed. Basically it was fix it, fix it better and really fix it. Since our doors were 20 years old we chose “really fix it”. Brandon did the work in a very short time. He was very friendly but also very professional. We were very satisfied with the work.

- Howard Smith

Super good technician. Great service & honesty. Super good garage door company & service. Miles was great. & thank you very much..

- Ron or Kathy Rich

This rating is actually 4.5, as the doors - one double and one single - came out great! We also used Precision to try to repair our old garage doors, which ultimately just needed to be replaced. The only issue with the new doors was the time it took to get there, as we had a “special order” size, and it was difficult to determine if one of the standard colors fit our newly painted house. Some of the online renditions came out “orange” instead of tan, so we thought we’d have to go with a custom paint, but that would have added $2,000. Then, the install was delayed a week (after a month+ to receive the actual custom cut doors) when the installers had to leave early although they had scheduled a whole day to install (it took a couple dry runs to finish the job). But in the end, they came out perfect! Call out to Miles who helped us trying to repair our old doors, and Precision for ultimately completing the job well.

- Glenn Sander

Very happy with service. Scheduled online. Response was prompt and on time. Felt the tech was skilled and resolved my spring issue quickly. I would not hesitate to recommend precision to my friends.

- Stephen Smith

Professional and prompt and fixed the problem. The technician was excellent, Brandon. He was polite, friendly, very competent. I appreciated all of those qualities and he updated his arrival. I appreciated that as well. I would recommend Precision!

- Kathleen Messer

We were very pleased with our service. Brandon Vanwhy was very professional and helpful. He explained our options and did not pressure us to do more than we were prepared to do. He was also polite and interesting, and quickly got the job done. Patti Krause

- Patti Krause

Excellent, Professional, Polite and fast service, Thank You Great Company

- Pamela Mason

Brandon was informative and professional. He was very friendly and explained everything in detail, so that we understood everything.

- Nancie Avalos

Precision was prompt, efficient, set up an appt easily and Garrett the tech who came, was easy to talk to, explained the issues and fixes throughly. Thank you .

- Steve Hollander

Brandon was very helpful, patient and knowledgeable. I was very pleased. Thank you

- Eileen Sachs

My garage door opener malfunctioned last night. Today I called Precision Garage Door repair and decided to replace it rather than repair it. Brandon came out promptly and replaced the unit with a much stronger Genie opener, more suitable for my door. He did an outstanding job and I am very happy that I could get such great same day service

- Cathy Bork

Brandon was great explaining the complexities of the problem with our garage door . He was kind , professional, and knowledgeable.

- Terri Korell

Things were fixed satisfactorily, but estimate for new garage door opener seemed expensive, so I called several other garage door companies. Most estimates were half of what you estimated for the exact same thing. Also a couple of places said that they would’ve charged half of what you charged me to fix the original problem. I’m happy with your service but disappointed with your prices.

- Karen Denove

Fast quick service Thanks

- Butch Shulman

The tech was professional and very knowledgeable. We appreciate he took the time to set up our phones and teaching us how the app functions. We are definitely satisfied with the tech’s customer service.

- Eddie Razo

Precision made the whole process easy. They exceeded my expectations and they had our garage door repaired in less than an hour. I have no hesitation in recommending precision overhead garage choice of to anyone who needs quick professional and excellent service at reasonable cost Bob Dorris Jr. Thousand Oaks California

- Robert Dorris

Brandon was the best service person I have ever had to come to my home. In an hour and a half, I had such an enjoyable time talking to him while he worked. Thank you such a great person

- Thomas Yendes

Precision Garage door is the only way to go for your garage needs. The technicians are well qualified and fixed my garage door in less than an hour. Superb customer service! Thank you Precision! I highly recommend! Five stars is not enough.

- Krystal

Greatest service ever. Wouldn't think of using anyone else!!

- Carole Rossiter

The tech was very knowledgeable and was a good worker. He patiently answered all my questions and did a good job.

- Charles Cho

Thank you for all your support. I love your garage doors AND post-installment support especially. CEG

- Carol Gerhart

Initial impression is 5-star. Quick response and came out to assess our situation on a Saturday. Professional, respectful, and helpful. No work has been done yet, the company is contacting my garage door manufacturer for specific parts. No estimate, but it was a relief to know we didn't need to replace the entire door, just some panels on the garage door.

- John M.

Brandon is the Best, Professional, kind, Informative & Knowledgeable. I was impressed with the high level of experience Brandon has to represent & install the products & materials relating to new & used Garage Doors & equipment necessary to complete your project. Brandon I appreciate your making this a positive experience. Thank You, Shari

- Shari Steinberg

I had excellent service from Precision Door Service’s technician Adrian Rodriguez. He arrived on time, diagnosed the issue promptly, and referred us to a proper solution. I also appreciate the dispatcher for scheduling a call for our emergency issue. Thumbs up! Highly recommend.

- Cheryl Farrell

Miles arrived early for our scheduled appointment and quickly assessed the problem broken spring. We discussed replacement spring options and he replaced the part in a short time. He trued the door with the new spring and we tested it several times It worked perfectly.

- Keith Shaker