Garage Door Repair Reviews in Simi Valley | Moorpark Area, CA (Page 2)
Precision Garage Door of Simi Valleyhas received 265 reviews, averaging 4.88 Stars:
Simi Valley, CA
Service Provided:
Product:
Sales Technicians: Brandon V
Simi Valley, CA
I wish all techs and service people were as nice to work with as Brandon. He explained everything and was very thorough. Made sure everything worked great before he left. Did the job in half the time expected. He replaced the springs and cables, also replaced the back up battery in the motor in case of power outage. I highly recommend Precision.
- Pat Nadsady
Garage door needed service.
- Alan Cueba
Service Provided:
Sales Technicians: Dylan F
Moorpark, CA
The employee sent had much experience. He explained what he was doing very well, and showed me how to maintain the garage door. He gave me prices for what I may need in the future. The information I received two years ago, by another employee, was confirmed at this last visit. I had 2 springs, 1 cable, and 10 rollers replaced.
- Christia Houghton
Product:
Simi Valley, CA
Technician Dylan called prior to arrival and diagnosed the issue with my opener quickly. He provided pricing on three options and explained the pros and cons of each, after which he completed the replacement and installation of my opener. He was extremely professional and left the workspace clean. I am very pleased!
- Shaun Crowley
Simi Valley, CA
Technician and service was through, prompt and professional. Would certainly recommend.
- Richard Griffin
Moorpark, CA
Brandon was awesome. Thorough, honest and just helpful.
- Capi Jenner
Moorpark, CA
The service was very efficient and fast. Just had the two springs replaced in about an hour.
- Gary Shrock
Simi Valley, CA
Alex Solano was terrific!! Explained everything. Well mannered. He is an asset to your company
- Rick Henderson
Simi Valley, CA
Alex was responsive, was honest, and sis great work!
- Michelle Diaz
Moorpark, CA
Came out the next day. Alex did a great job replaing the springs and cable on our garage door. Loved the service.
- William Vanderhule
Simi Valley, CA
The installation crew were very professional and knowledgeable. Did the install in record time, this wasn't a normal job, the garage door installation was custom, because of limited space. Bottom line, I'm very happy with Javier and his crew!
- Paul Muscarella
Simi Valley, CA
That installation could have not gone any better, Miles the technician was great answered all my questions, I had many, explained everything very well, he was great don't lose that guy, would recommend your company to everyone I know, thank you for your quick response to my problem.
- Pauline Morris
Simi Valley, CA
We were very pleased with the service. We’ve seen their commercials and decided to give them a call. They responded quickly, set up an appointment and had our garage door fixed the same day. Our technician was Miles. Pleasant, courteous, knowledgeable and no pressure. He explained everything prior to installation and went over the new system completely before he left. Even the installation was quick. Prices were fair and warranty is good.
- Elida Delgado
Moorpark, CA
Precision was very easy to book and responded very quickly. Their service was very professional and friendly. Alex did an excellent job explaining the options and recommendations and was able to repair my garage door quickly.
- Kyle Priske
Moorpark, CA
Terrible company. Scheduled to have them come out and look at my garage door thats not opening. They gave me a 4 hour window to show up at 2pm. I get a text about my technician, but no arrival. At around 4pm I get an email asking for a review, and an invoiced signed in my name that’s not me. I call the first time to see what happened, and get a “I’ll have the technician call you”. No call an hour later. Then call again and a new customer service rep gets combative telling me they were out there, took a picture of the garage, and had my signed invoice. They had a needless adversarial attitude. They then said they would escalate of which I have yet to receive a call back. Terrible service, terrible company seemingly.
- Scott Gago
Simi Valley, CA
Excellent service, the tech, Brandon Vanwhy called to say he was on his way. when he arrived he introduced himself. i told him the problem and he checked the door and it's parts. He explained and showed me the problem. We went over what needed to be done and the costs. Very professional. Completed the work on time and cleaned up the garage. Very good experience.
- Mark Luker
Simi Valley, CA
Thank you for the service today by Alex. It was extremely professional quickly handled future recommendations and actually arrived ahead of schedule when I have future work necessary I will definitely request him. My name is Gayle Carter. My appointment was today, September 2.
- Gayle Carter
Simi Valley, CA
Extremely knowledgeable about my repair. Very nice and clean. My garage door was not opening it was fixed same day within 2 hours. Great job.
- Judy Whiter
Simi Valley, CA
Miles Herrera was a pleasure to deal with. I am extremely picky about how things are done and he didn't disappoint. He was extremely knowledgeable and got the job done quickly. He assisted me with programming my vehicle's factory garage door control. I would highly recommend Precision to anyone seeking high quality timely service! Mike Duval, Simi Valley, CA
- Mike Duval
Service Provided:
Product:
Sales Technicians: Miles H
Moorpark, CA
Garrett came on time, was professional and courteous. He also did an excellent job!
- Siva Sankaran
Service Provided:
Product:
Sales Technicians: Garrett M
Simi Valley, CA
Called a made appointment. Tech was great. Friendly and explained the process and time line. Installation was fast and clean. New opener was demonstrated and all features were pointed out and made sure I was satisfied. Will recommend to friends and neighbors.
- Jeff Krieger
Service Provided:
Product:
Sales Technicians: Garrett M
Moorpark, CA
The technician that came, Brandon, was clear in explaining the issue with my broken belt. He also informed me what would be the best deal money-wise. I was happy with the work.
- Monica Welikala
Service Provided:
Product:
Sales Technicians: Brandon V
Simi Valley, CA
Technician was very professional and courteous. Represented your company with high quality service
- Colemon Saucier
Simi Valley, CA
Alex, Was cordial and professional... I know we are getting the best with Prescision Garage door. Tx, Rick Singer
- Rick & Beverly Singer
Simi Valley, CA
Was able to repair same day, great communication and well done by technician!
- Mark Acosta
Simi Valley, CA
Very professional & friendly employee. Provided excellent service. Thank you.
- Joanie Pan
Simi Valley, CA
I was able to schedule a same day service for a broken torsion spring. Technician was prompt and expedient. Knowledgeable about his trade and willing to explain what he was doing . Overall happy with the service provided.
- Tabitha Kovac
Moorpark, CA
I couldn't be happier with Precision garage doors I called and they were out the next day.the service man Garrett was great and finished the job in a timely manner. I would highly recommend them
- Cheryl Rose
Service Provided:
Product:
Sales Technicians: Garrett M
Moorpark, CA
First time using your company. The person that I spoke with was very helpful and scheduled my appointment in a timely manner. The service technician explained everything to me and advised me to other issues with the garage door. He was very professional.
- Jeff Paul
Licenses
California State Contractor's License993555
If you are looking for service in the North Los Angeles Glendale, Pasadena, and Pomona areas, please visit:
precisiondoorla.com
Brandon Vanwhy called me at the beginning of my service window to let me know aproximately when he would arrive. Very helpful. I have a 21 year old garage door and the motor acts up often and always struggles. Brandon did a thorough inspection and made his recomendations. I did have him replace all the mechanics for the door. It now runs smoothly and quietly! He also sent me an estimate for the replacement of the door (bent in places and putting a strain on the mechanism) and options for a new door... which I will review with my daughter and we will place the order to replace the door. Thank you Precision Garage Door for having Brandon, an expert professional who patiently explained all the details and did great work, on your team.
- Susan Warren