Read what people are saying
about Precision Garage Door in:

I was extremely pleased with the service provided by Precision Garage Door. Anthony Diaz was the technicican who handled our issue. He was friendly, professional and quickly performed the repairs that were needed. His quick diagnosis of the problem and ability to finish the job quickly and correctly demonstrated his committment to doing things right the first time. Overall a great experience and I would gladly recommend Precision Garage Door to anyone in need of service. Thanks again.

- John H.

The service was good other than being told a different price on the phone when I set up the repair call. The technician was helpful and courteous and was able to finish the job quickly.

- Kevin Adair

Because Russ was running behind on his appointments, Mike gave me a call and told me he would arrive within the next 10 minutes, which he did! He was VERY knowledgeable about my particular door and problem and explained all options in detail. My Martin garage door now has better (nylon) rollers, dual heavy-duty torsion springs, new cables, and side wheels with sealed bearings. It now runs more smoothly and more quietly, which puts less strain on my motor. Not only that, but it all has a lifetime guarantee!

- Bob Escudero

5 Stars in all categories!! The spring in our 24 year old garage door failed. When I called Precision Garage Door of Simi Valley, they described what they would do and set up an appointment. Mike, the senior service technician arrived on time, assessed the problem, the cause and offered details for actions to fix the problem and assess best course of action with costs and benefits of each alternative. Mike was courteous, efficient, honest and knowledgeable and offered explanations for preventive maintenance. Mike did an outstanding job repairing our garage door and was very patient and courteous when i asked questions. I would call Precision Garage Door of Simi Valley again if I have a problem with our other garage door.

- John Sahlman

This was my first time using Precision. I had a fabulous experience and would highly recommend using them again. Mike, my technician, was very professional. He showed me possible reasons my door was closing with difficulty and gave me the option of what repairs I could make. I chose to take his recommendations. My door works like new!! And not only that, he gave me a report that explains all of his findings. Exactly what I needed for my records. I couldn't be more pleased.

- Jennifer M.

Called Precision out for a snapped cable. The guy did a full inspection of both my doors and replaced a very worn out spring that I hadn't noticed yet.

- Eric Sylvester

Mike was very professional and really did a fine job. We are extremely pleased with the quality of the work and the parts Precision uses. All his recommendations gave us exactly what we were looking for. A coworker recommended Precision and I too will recommend you to friends and family.

- Walter Frohmader

The repair man, Daniel Radcliffe, showed up right on time, assesses the problem and installed a new garage door opener, wall remote and provided me with 2 new remotes. He also fixed the remote in my car in a very efficient manner. My door opener works great and is very quiet now. Good job.

- Laura Hurley

Very professional and helpful; I was late getting home and the installer waited which I really appreciated. Quick easy and clean, thank you.

- Gunnar Hoolmaa

I give you 5 stars for a job well done. I have always used your service since I bought my first door 25 years ago. You have always come the day I called and one time you came out late after a full day of work, fixed the problem for no charge. The door had come down as I was backing out and was bent. Last week I needed a new door. It was installed within a few days and it looks and works great. Thank you Precision.

- Carolyn Horning

Scheduling the appointment was fast and easy. The serviceman was polite and knowledgable and took his time analyzing the problem. I highly recommend this company.

- Paula Debenedetti

I was very impressed with Russ. He was very professional, knowledgable, and skilled. He was able to repair our garage door quickly yet he was thorough. And this was despite the fact that he had been working a very long day. While I appreciated that the repair was accomplished the same day I called, I wish the office could have given me a better idea of when to expect Russ to arrived.

- Gary Wilson

Mr. Wilson, Thank you for your review. I apologize that you were not informed. It is our policy for the technicians to call the customer prior to the dispatching window to provide a general sense of when they will arrive within the window and again when they are on the way to the job. I appreciate the feedback and will use it to improve our process. Best regards,

Scheduled an appointment, within a day Russ came out told be what I needed and was ready to do it on the spot ! Due to timing I couldn't do it but he came back the next morning and knocked it out in a couple hours ! I was vary impressed with the quality of work and customer service. I had a new motor installed and a door rebuild and couldn't be happier !!

- Rob Selleck

Very professional and informative serviceman. Answers to my questions were clear a simple. Explained what the issues were, what need to be done and why it needed to be done.

- Dan Gantka

Opener works well, happy with the repair, Russ is a good guy.

- Al Phillips

Jamie O did a great job installing 2 garage door openers for me. He was polite, clearly knew his products and how to install them, and patiently reviewed everything with me. I also appreciated his calling to provide me with an improved estimated time of arrival. Cheryl A

- Cheryl Anderson

Our old garage door opener was 15 or so years old and had finally failed. The guys came out and replaced it with a new one and we were very happy with the work and the features the new one had. Very friendly guys too!

- Janet Clark

I had Mike come out and repair our broken torsion spring which was about 12 years old and failed due to metal fatigue. Mike clearly explained the process to me and he was he was very professional and quick. Mike was knowledgeable and very easy to speak with and ask questions. i would definitely use Precision Door in the future.

- Adam Delgado

Dear Chuck, Your installer Luis is an asset to your company and because of his knowledge I've given you a five star rating. After having two men out to measure the garage door, both incorrectly, Luis came out on the third try and got everything correct and the new door works great!! Perhaps you should train your measuring staff how to do this portion of the job correctly then you would have less delays and happier customers. Your other employees were very cordial and professional just lacking in experience...in need of better training !! Thank Luis for saving the day !!

- peggy weaver

Hi Peggy, Thanks much for taking the time to comment on our service. I'm glad that you were happy with the service from Luis. I also appreciate the feedback on the other technicians. We are continuously trying to improve our services and your feedback helps us know where we need to improve. Best, Chuck White

Very good service. Both techs did an outstanding job and cleaned up afterwards. No problems with the door. Very satisfied customer.

- Bob Klepner

Excellent service and the installation of a new garage door opener was done quickly. I recommend this company!

- Karen Dushkes

The reviews of your previous clients weighed heavily in my decision to call Precision Door Service. I was put on the emergency list for Monday. Daniel, the technician, arrived first thing in the morning, explained several options, and completed repairs within an hour. I only missed an 1 1/2 hrs. of work. I highly recommend your company and Daniel in particular.

- Rhonda Letner

Technician showed up within time specified. He replaced the broken springs and brought to my attention that everything else on door has been replaced except for the end bearings. I went ahead and replaced those in hopes that my door will be trouble free for as long as possible.

- Rhonda Theodoulou

great experience. technician was professional, on time, expained everything...did a great job!!

- Edward Portnoy

Am upset that Mike didn't get back to me about what the cost for repairing the doors would be.{ For insurance.}

- Mike Okelly

I was very surprised and pleased that Daniel and Frank were able to arrive before the scheduled 2-hour window - it freed up the rest of my day! They were both courteous and thorough, and explained to me exactly what was needed to repair my opener. They completed the job quickly and swept debris from my garage floor before leaving. I'm very satisfied - Daniel and Frank were great to work with and will definitely recommend Precision to friends and neighbors.

- Larry and Cheryl Hayes

Our technician was on time and the work was flawless. Our garage door works better now than when it was first installed by another company. We will definitely recommend Precision to our friends!

- Connie/Bob Ward

I found the work of Russ Trumpy to be very professional. He explained in detail what he was going to do. Russ was very neat and our garage door works better now than it did when it was first installed.

- Jack Brennan

The technician was great and fixed our garage door mechanism quickly. He was very informative and friendly and we would definitely recommend Precision to others.

- Richelle Hoover

I am extremely satisfied with the services provided. The repairman arrived within 5 hours of my calll, explained everything in advance, fixed the problem (broken springs) and even adjusted my door opener. I highly recommend this service

- Steve Mohler