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about Precision Garage Door in:
Thousand Oaks | Camarillo Area, CA
Precision Garage Door of Simi Valleyhas received 252 reviews, averaging 4.93 Stars:
Camarillo, CA
Newbury Park, CA
I greatly appreciated your ability to come out the next day to repair our broken door. I had friendly service when booking the appointment The repairman was friendly, competent and hardworking, and communicated clearly when he was delayed by previous jobs. Impressive, especially after a long day. He provided great advice about our door and how to maintain it. I feel very comfortable with the repairs he made. My only gripe would be I did not have a clear picture when I called what the cost likely would be. While I was told what the cost range of a spring replacement is -- I was not told both springs had to be replaced. I also got the impression from the repairman that bearing replacements were also common with a spring breaking -- it would have been good to know that possibility and cost estimate up front. As a result, the final bill was twice what I was expecting.
- Andy Stephan
Product:
Thousand Oaks, CA
arrived on time . fixed problem, cleaned up
- Bonnie Vasquez
Thousand Oaks, CA
arrived on time , fixed the problem thank you
- Bonnie Vasquez
Thousand Oaks, CA
thank you so much for your help we thought the door was suppose to sound like that it was hagging up and need to have a spray put on it no one told us that now we no and will be doing that regularly the man was very helpful
- Bob and Carol Mullenix
Thousand Oaks, CA
We had a new garage door installed by Precision Garage Door Service. Excellent work. People were informative without being pushy. When I finally decided to go ahead, they were fast, the door came in the same week. No problems during the dismantling of the old equipment. Workers seemed experienced. Pricing good. No regrets. Warmly recommended. Annemarie Han
- Anna Marie Han
Product:
Newbury Park, CA
We had previously used Precision Overhead Garage Door Service about 2 years ago when one of our garage door springs broke and we received excellent service. Recently when our garage door started making some unusual noises we called Precision again. They responded quickly and found the problem immediately. The technician was polite and professional and explained the problem. He then quickly repaired the garage door. I certainly would recommend Precision.
- Ernest Guzman
Product:
Thousand Oaks, CA
martin was able to fix our garage door for the time being. we will contact you at some point to replace our door. thanks for the estimate. rating 5
- Pat Lotker
Newbury Park, CA
I was leaving for work at 8 AM and my gargage door broke. I couldn't just leave it open, so I needed a repair right away. Precision had someone out by 10AM and fixed by 10:30AM. The garage door runs smoother than it has in a long time and the technician was super friendly. We had some repair done on the garage door a few years ago and when that company was finished the door sounded like it was going to vibrate the house down when we opened it- their solution was for us to lubricate it because they didn't have any on them! I highly recommend Precision.
- Cornelia Dean
Camarillo, CA
Mike did a great job installing the opener and explaining it all to me. On time service and when he was finished it looked like he had not even been here. Thank you
- Lee Conner
Camarillo, CA
Mike did a great job installing the opener and explaining it all to me. On time service and when he was finished it looked like he had not even been here. Thank you
- Lee Conner
Thousand Oaks, CA
I found Precision Garage Door online by google search it. I chose it because of the excellent reviews I saw online. I called one of the local numbers and was scheduled immediately. Mike, the senior technician showed up on time. He gave me a couple of options of fixing my broken garage door, and I chosed installing a new one. The quote is very reasonable, and Mike explained it to me very clearly. The crew came and installed my new garage door the very next day. Everything was fine when the crew left, but a day later, I heard an unusual 'Boon' noise everytime when I try to lift my garage door. I called Precision Garage immediately, and was scheduled with Mike for another appointment again. He came on time, and fixed my problem immediately and professionally. I am very satisfied with Precision Garage door Service, the reason I gave 4 stars instead of 5 stars is the crew who help me installing the garage door has poor English communication skills and reluctantly to do more work which is the work they supposed to do. After they left, I found several screws scattered on the floor and my driveway which is a potentrial hazard to my tires. Overall, I like Precision Door service, friendly and efficient customer service, professional and knowledgeable technicians.
- yun wu
Product:
Thousand Oaks, CA
Your repairman arrived earlier than promised, evaluated the problem, made the necessary repair, checked the remainder of the garage door operating system, and was finished very quickly. We had used your company some time ago and retained the phone number. Good thinking on our part!
- William Knell
Thousand Oaks, CA
Mike Bernhardt was great. Identified problem, had all parts and made repairs within 45 minutes
- John Teobaldi
Newbury Park, CA
Very happy with new opener! Much quieter than my old one. Mike was very helpful! Glad I called your company!
- Tamara Fase
Product:
Thousand Oaks, CA
The technician who came to help was Russ but his name is not in the drop down list for some reason. Russ did a good job. He explained what needed to be done and mentioned roughly how much the cost will be first. It took him just over an hour to fix the garage door cables, number 3 hinge and a bracket. There are 2 issues with this appointment and I lower the 5-satr rating to 3-star. 1. I was scheduled for 4 to 6 PM appointment on Sunday but Russ arrived at 2 PM right before I went out for some chores. If I missed him, I would have to reschedule it and who knows when I will get my garage door fixed. Luckily, he arrived one minute before I took off. Russ said he didn't know why this happened. 2. When I was on the phone with the support personnel, I was told the service call fee ($49.95) will be waived if my service is more than $100. The final expense Russ provided me was over $300 but the service call fee was not waived. Russ said the $100 is $100 for parts only. Labor is excluded from the $100 service call fee waive calculation. Other than these 2 confusion issues, their response was quick. Work was done quickly and nicely. I was happy with the service I received from Precision.
- Chang-An Hsiao
Product:
Newbury Park, CA
I am very pleased. Russ did a great job repairing my garage door.
- Mary Schroeder
Camarillo, CA
I found you on the internet and the 5-star ratings made me call you. I was impressed with the technician, Vic. He called early to confirm the appointment, was on time and very professional. He fixed my garage on the spot within an hour. I will be calling again in a year to schedule a maintenance check, as was recommended
- Elena Lemus
Newbury Park, CA
Excellent service. Arrived on time. Quickly diagnosed the problem and fixed it within an hour. Good job, Martin!
- Steve Reineke
Camarillo, CA
I do not usually write comments. I had set up an appointment then decided to do it myself. Vic called to check on me and offered phone assistance if needed, because changing springs is extremely dangerous, he had my safety in mind. V.C. door company gave me wrong springs. Vic called the next day asking how it was going. 1 hour later I asked him to do my springs. Absolutely the best customer service I have had the pleasure of dealing with almost ever. Job was done quick and given a couple of pointers on maintenance. I very rarely let somebody do, what I can do myself. Make sure you get Vic to do your repair. Top notch and I'm hard to please.
- Steve Mcgugan
Product:
Thousand Oaks, CA
My experience was very favorable. They arrived at the time they said they would, they diagnosed problem, they suggested a fix and completed the job in a most professional manner. I would highly recommend this company to anyone that's considering replacing or repairing a garage door.
- Jim Foyer
Thousand Oaks, CA
Carlos was very professional and in moments had disgnosed the problem and knew specifically what needed repair. The repair was completed in less that an hour. We are very satisfied with the service received.
- ROBERT DORRIS
Newbury Park, CA
Showed up on time and was very professional. I had a broken torsion spring. He replaced the spring and was able to use my existing cables. I highly recommend this company.
- Bruce Sallee
Camarillo, CA
Martin, the technician, showed up on time and was very professional. We needed garage door repairs on a Sunday and Martin made the needed repairs and got our door opening/closing in no time. We'd definitely call Precision for future service or would recommend them to our friends and family.
- Drew Randolph
Product:
Camarillo, CA
Excellent Service! Martin was on time, efficient, careful, knowledgeable and friendly. His work is of the highest caliber and I am very pleased with the work he did. I would certainly not hesitate to recommend him, and Precision, to my friends. Thank you!
- Silvia Drake
Product:
Newbury Park, CA
The response was good, came within the quoted time period. The repair work was completed in a timely manner.
- carrie Rocheleau
Newbury Park, CA
I would like to talk to someone about my last repair. The center bracket came loose and pulled out from the wall. I want to know if that bracket had been removed to install new springs on11/2012, because if it had to be removeed then the installer was responsible for the bracket coming loose and I should not have been charged for the rpair.
- Arlene & john Benson
Thousand Oaks, CA
Great same day service. Garage door has never been that quiet in years. Would recommend Precision to any of my neighbors and friends.
- Glenn Slensker
Product:
Newbury Park, CA
We had Precision install our door opener some years back and have called ever since for service whenever needed.
- Carmela Bochniak
Thousand Oaks, CA
At 6:00pm my garage door would not open. I needed it repaired that night as I needed to leave early the next morning. Precision sent out a technician by 8:00pm and he was so polite and helpful and professional. Not only is my garage door fixed, it is so quiet now I can hardly hear it! Would definitely use Precision again and recommend to friends and family.
- Claire Massey
(818) 338-6873
(818) 338-6873(818) 338-6875
(818) 338-6875(805) 727-4817
(805) 727-4817(805) 666-0855
(805) 666-0855(805) 330-4596
(805) 330-4596(805) 699-5943
(805) 699-5943(661) 505-1872
(661) 505-1872(805) 328-3214
(805) 328-3214(805) 267-0617
(805) 267-0617Office: (805) 991-2800
165 Poindexter Avenue Unit F
Moorpark, CA 93021
Office: (661) 877-4316
22916 Lyons Avenue Unit 2A
Santa Clarita, CA 91321
Licenses
California State Contractor's License993555
If you are looking for service in the North Los Angeles Glendale, Pasadena, and Pomona areas, please visit:
precisiondoorla.com
Mike and Joey provided excellent service. As can happen,they got tied up on a job ahead of mine, but were good enough to call in a timely manner to let me know. Their attitude and professionalism really came through. The performed a complete inspection, despite my only needing replacement of a burnt out motor, and performed minor maintenance free of additional charge. I would definately use Precision again if needed.
- Jeff Thompson