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has received 10 reviews, averaging 1.00 Stars:
Port Hueneme, CA
Moorpark, CA
Unprofessional tech - customer service skills need some polishing. There was no mention of a $65.00 mandatory service fee when I booked the appointment. Not until after the tech showed-up I was told about the fee. The tech kept trying to sell me an unneeded complete new garage door. Don't trust these guys.. Use Mesa Garage Door - I called them afterwards. No service fee, professional tech.
- Rob Hennick
Oxnard, CA
I had a problem with my garage door, not shutting all the way I called precision a gentleman came out. Explained to me that my door was bent that they cable was fraying and I needed to spend about $5000 for a new door and motor. I contacted another company for a second opinion. For 120.00 they adjusted the brackets and my door is fixed for $120. I am disgusted with precision.
- Sandy Clary
Simi Valley, CA
If I could give zero stars I would. Had a garage door installed 4/20/2023 and less than a year later the entire door tracks break. Pretty sure a brand new garage door and track should not be breaking 11 months later. Company refused it being under warranty and tried to charge $900+ for the repair. LESS THAN A YEAR LATER. Not sure what kind of faulty, cheap materials are used but garage doors or their tracks should not be breaking in less than a year and no way should their product and service not be honored for such a large purchase. Talk about a joke. Will never use this company again and if I ever see them recommended somewhere online I will make sure the potential clients know what poor customer service and quality their garage doors are.
- Natalie Fairman
Camarillo, CA
My Liftmaster garage door opens by itself, made an appointment on July20. The technician did visual check my motor and remote control and re-programmed it but did not solve the problem. It all happened in about 15 mins and I get billed afterwards. Its a waste of time and money.
- Ed Diaz
Santa Paula, CA
Dispirited...rescheduled my weekend to accommodate appointment for purchase/installation of garage door...Precision was a no-show.
- David Jeffrey
Camarillo, CA
when i called your office to get a price she said is going to be 99.00 so I made the appointment when Russ and his fried came he said is going to be 450.00 I asked him for the phone no to call he said 500 people answering the phone I find out from my friend that she paid much less I just want to tell you I am not going to call you any more and not refer any body to you
- Patricia Faraz
Product:
Simi Valley, CA
Left my review on yelp. We also DID NOT receive a written estimate before work begain
- Kris Edelman
Oxnard, CA
The $29 'service fee' does NOT include any service and should be correctly stated as a 'show up' fee. I was overcharged for a very minor correction which I performed myself!
- Cynthia Stewart
Simi Valley, CA
Precision Garage Doors were quick, clean, pleasant and painless . Need I say more?
- Jill Digiovanni
Licenses
California State Contractor's License993555
If you are looking for service in the North Los Angeles Glendale, Pasadena, and Pomona areas, please visit:
precisiondoorla.com
I ilked that the scheduling was done online and Garrett came at the scheduled time. He was very professional and very pollte. He is in Ventura and I like doing business locally.
- Judy Hansen