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Precision Garage Door of Simi Valley
about Precision Garage Door
has received 5 reviews, averaging 3.00 Stars:
Santa Barbara, CA
The spring on our garage door broke. Garrett did an excellent job replacing the springs. The whole job took about 45 minutes. My only complaint was the cost to replace the springs was $658. My fault for not getting competitive bids.
- Ken Hershberg
Technicians: Garrett M
Simi Valley, CA
Saw the advertisement on TV and needed my garage door fixed
- Jean Donato
Service man arrived on time and evaluated problem. Needed new rubber seal on bottom of 16 ft door. Work performed was good and took about 1/2 hour. Seal cost installed was $12 per foot. This seems very high for a $25 rubber seal. If you assume seal at $25 the 30 minutes of labor was $167. This would be an hourly rate of over $320 an hour.
- Tony Weissman
Field Services Manager : Russ T
Thousand Oaks, CA
The technician who came to help was Russ but his name is not in the drop down list for some reason. Russ did a good job. He explained what needed to be done and mentioned roughly how much the cost will be first. It took him just over an hour to fix the garage door cables, number 3 hinge and a bracket. There are 2 issues with this appointment and I lower the 5-satr rating to 3-star. 1. I was scheduled for 4 to 6 PM appointment on Sunday but Russ arrived at 2 PM right before I went out for some chores. If I missed him, I would have to reschedule it and who knows when I will get my garage door fixed. Luckily, he arrived one minute before I took off. Russ said he didn't know why this happened. 2. When I was on the phone with the support personnel, I was told the service call fee ($49.95) will be waived if my service is more than $100. The final expense Russ provided me was over $300 but the service call fee was not waived. Russ said the $100 is $100 for parts only. Labor is excluded from the $100 service call fee waive calculation. Other than these 2 confusion issues, their response was quick. Work was done quickly and nicely. I was happy with the service I received from Precision.
- Chang-An Hsiao
Newbury Park, CA
I would like to talk to someone about my last repair. The center bracket came loose and pulled out from the wall. I want to know if that bracket had been removed to install new springs on11/2012, because if it had to be removeed then the installer was responsible for the bracket coming loose and I should not have been charged for the rpair.
- Arlene & john Benson