Garage Door Repair in Simi Valley CA - Page 25

Betty Knuth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision Garage Door when our opener quit working, based on so many great reviews. And here is another great review! Truly 5-star stellar service! Miles was so friendly, personable and super efficient. He explained everything before he replaced our opener and springs. It seemed to take no time! We were very impressed and very happy.

Rob Hennick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Unprofessional tech - customer service skills need some polishing. There was no mention of a $65.00 mandatory service fee when I booked the appointment. Not until after the tech showed-up I was told about the fee. The tech kept trying to sell me an unneeded complete new garage door. Don't trust these guys.. Use Mesa Garage Door - I called them afterwards. No service fee, professional tech.

Lynda Hudson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Miles did a great job and my garage door is so quiet now that the wheels have been replaced. It is also nice to have a new battery and know that me garage door will open in the event of a power outage.

Sylvia Gunning

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Best in Business.! I've been doing business with Precision for years and will always go to them for any of my Door Issues. They installed my garage door years ago and we just had one spring wear out after about 20 years, Their terrific repair fellow arrived and spotted the problem in an instant. He came prepared with new springs (a common problem it seems with older units) and had the new, perfectly operating springs installed within the hour. TERRIFIC!, Can't ask for more than that! Thank you again precision! Sylvia

Mohinder Kaur

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very happy with the service one of the greatest person who helped me very nice. Very nice customer service very responsible very knowledgeable. Very helpful. Everyone was great thanks for helping us and made my day special. I have a wonderful day thanks.

R J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garrett M did a great job!

Neil Krupnick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hello Chuck: Almost one (1) year ago we purchased a LiftMaster garage door opener from your company. It has worked flawlessly during all of this time until yesterday when the wall-mounted control failed. I contacted your office this morning and within a couple of hours, the problem was remedied by your Service Technician, Eric. I appreciate that Precision responded so quickly and repaired the problem under warranty. Major kudos to Eric for diagnosing and repairing the malfunction within a few minutes. He is a true gentleman and very knowledgeable about garage doors. Congratulations on a well-run operation and for your service technician, Eric.

Jay Kulsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was friendly and competent. Happy with the service. But price was high!

Gary Zacher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan Herrera was excellent--very efficient, courteous and professional.

Rose O'dea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician, Miles Herrera, was courteous, knowledgeable and professional. He explained the problem in detail and answered all my questions. The work was done in a very short time. I will not hesitate to call on Precision Garage Door service in the future, if needed. Thank you.

Sana Broadrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Miles Herrera was my technician. Miles was very informative about my system. He encouraged me to change the rollers and was confident in replacing my back-up battery. He knew I was nervous about the safety of my door and helped me relax. You have a great employee. Please acknowledge him!!

Jim Gustanski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The two reps from Precision Garage Door did a fine job getting our failed garage door back into service. The team was both friendly and knowledgeable. Based on the work done here today, I recommend Precision Garage Door.

Tom Retan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The guys who came out completed the job and the garage door worked properly after it was misaligned and two rollers came off but……the price to fix it was way too expensive. After researching the cost of having this repair done, I paid too much. The senior guy on the crew was not courteous at all and had an attitude that wasn’t professional whatsoever. They got the job done but I would not use them again.

Nicholas Bednarski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Internet search for local garage door repair. You answered quickly, were rapidly available on follow up phone calls, and it was easy to make an appointment for estimate and repair at my convenience. Your technician Garret called in the morning of our afternoon appt. and indicated he would be at our home at the start of the "window" of 1-5 pm and in fact arrived just a bit earlier than that after a confirmatory phone call. Very pleasant and professional, he looked over the busted spring I had noted, then inspected the entire system. He reviewed his inspection with me pointing out various potential future problems that should be watched for, and that the weather stripping at the door base was completely worn out (I had noted that also). He then provided 3 estimates; fixing the problem I had called for (adding the weather stripping at my request), and two additional scopes of work. No pressure, just options. I chose the first option, with solid costs noted for each one. He completed the work in 1.5 hours as per his estimate and the result is very satisfactory. I will call again when/if further repairs on either of our garage doors is needed (eg end of life of openers, now 20 years old). I would readily recommend this company to anyone.

Caroline Carroll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I liked that I was given different options and prices for the work. Miles arrived the same day I called and worked quickly and thoroughly.

Rick Borja

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When the day comes that your garage door won’t open anymore, that can be an immediate source of frustration. Thankfully, the team at Precision took care of things right away. I was able to easily book an appointment online and within a few hours we had a technician at our door. Brandon was professional knowledgeable, and got our door spring repaired very quickly. I highly recommend this company to anyone who needs it.

Dave Friedl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Impressed with follow-up and professionalism. Thank you

Karen Chima

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dylan came out to replace our garage door opener today. He was prompt, communicating with us first thing in the morning as well as later on when he was heading to our house. He was very friendly, courteous, knowledgeable and helpful in all ways. We will definitely call Precision for all our future needs.

Larry Winter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Miles did a great job. He was on time, solved my problem and was helpful

JD

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had issues with the garage door malfunctioning. Precision Door came out identified the issue and completed a tune up of the system. I had them replace the rollers on the door and now the garage door operates like brand new and very quiet. Very pleased with Garrett their technician who did an awesome job.

Roberto Benjamin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Made an appointment because our garage door opener quit working. After a scheduling issue Jason came out the next day. He called to let us know when he would be here. Our opener needed to be replaced. We hadn’t stopped to think about how long we have had it. About 1 1/2 hrs. later we had a new garage door opener. Jason even programmed it into my car. He was prompt, professional, knowledgeable and friendly. Would not hesitate to call again or recommend to anyone else.

Steve Stewart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

all went well

Bruce Seidman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon was very helpful and very knowledgeable. He explained my alternatives and never tried to hard sell me on anything. I decided to replace the garage door motor and he did a excellent job. After three days everything is great and i would never hesitate to recommend Brandon and Precision Garage Door Service. I highly recommend them!

Barbie Power

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our tech was great!!

Richard Moak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had to leave on a two day trip, and the garage door only opened 2 feet and stopped. After pulling the manual release, the door opener reconnected and opened the door to get the car out. Fortunately, the door closed, and I left for my trip on Sunday morning. While out of town, I called Precision Garage Doors on Monday morning and was able to make a service appointment for the following day, Tuesday, when I would be back in town. Technician Jason Stanfield arrived as promised to replace the spring. He also replaced two worn out bearings and added extra lag bolts to secure the door roller tracks more firmly. The door now opens and closes much smoother and quieter than before.

Jeff P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was fast and professional. I am pleased with Precision Door. Will call again if I have garage door problems.

Melissa Ayala

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason was communicative and timely with his arrival, thoroughly explaining diagnosis and recommendation. Saving this number to my phone book log for future use.

Michael Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Response to my request for help was quick and the tech Jason S. kept me informed as to his arrival time. Jason was knowledgeable and worked quickly to install the new springs and hardware. A job well done!

Melva Stevenson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

New motors: 1 and 2 car garage. Brandon. very friendly. The instructions for the motors and Controls keys were not included. The instructions for the doors was sent to me but I have to print 50 pages because it came in two languages and I didn't noticed it. My 45 yrs garage door still had his booklet or literature attached it. I wish the controls had instructions because its system was new for me. The mechanic showed to me but it really needed some written instructions. I have never received the Warranty from your Co. I am still waiting.Impossible you don't guarantee yr merchandise. Brandon promise to send it but it never came.

David Solomon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garrett, did this install of my springs, he did a great jobA++++