Garage Door Repair in Simi Valley CA - Page 42

Jennifer M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was my first time using Precision. I had a fabulous experience and would highly recommend using them again. Mike, my technician, was very professional. He showed me possible reasons my door was closing with difficulty and gave me the option of what repairs I could make. I chose to take his recommendations. My door works like new!! And not only that, he gave me a report that explains all of his findings. Exactly what I needed for my records. I couldn't be more pleased.

Barbera Partee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech called ahead to alert us to his eta. He arrived at time promised and went right to work evaluating the door performance. He gave us an estimate for the cost of maintenance and / or repair. He was very efficient and courteous. We appreciate the work.

Diana in Simi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I highly recommend this company. Saturday morning I awoke to a loud "CRASH"- it was the spring on our 20-something year old garage door! I called two other local repair services, but both were booked until Monday. Meanwhile my car was trapped in the garage, the door far too heavy to lift. Luckily the next call I made was to Precision. Russ was prompt, courteous, and highly skilled; he discovered multiple problems with my old door, explained everything, and recommended Precision's rebuild special. I think the price was fair for the service provided, and now my garage door works beautifully. If/when the aging opener motor gives up I will know who to call.

Eric Sylvester

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision out for a snapped cable. The guy did a full inspection of both my doors and replaced a very worn out spring that I hadn't noticed yet.

Merri Mays

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was very helpful and professional. I appreciate that you ask for feedback, because it tells me what your customers think, is important to you. This is a business card I will definitely keep on hand.

Karen Amavisca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called for service at 4pm. The receptionist was very patient and accommodating in arranging for the technician to arrive sooner rather than later. Mike, the same technician who had repaired the garage door opener and door 2 years prior, arrived within a half hour. Unfortunatley , the opener could not be repaired this time and Mike had to install a new unit. Mike was friendly, courteous and very knowledgeable, just as he had been the first time. We had every confidence that we were in good hands. He is trustworthy, reliable, and skilled in his trade. Our door was working within a few hours. Thank you for making the experience stress free!

Roma Walsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luis is a 5 star garage door installer. In about 2 hours time Luis had everything removed, tracks, doors, springs, opener and re-installed the new opener, door and everything that goes with it. He was efficient, tidy, friendly...I cannot think of any negatives. He's not only very likable but very, very skilled. Thank you, Luis, for doing such a great job.

Anthony Schnieder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

comes on time, intelligent presentation by likeable rep, all in all good follow up, was interesting to learn details on job....well done to all - do we qualify for any discounts on this page

Walter Frohmader

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was very professional and really did a fine job. We are extremely pleased with the quality of the work and the parts Precision uses. All his recommendations gave us exactly what we were looking for. A coworker recommended Precision and I too will recommend you to friends and family.

MIKE JENSON

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

THE SERVICE MAN CAME RIGHT ON TIME - DID A GREAT JOB - THE DOOR LOOKS AND WORKS GREAT - I'M REALLY HAPPY WITH THEIR SERVICE

Laura Hurley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repair man, Daniel Radcliffe, showed up right on time, assesses the problem and installed a new garage door opener, wall remote and provided me with 2 new remotes. He also fixed the remote in my car in a very efficient manner. My door opener works great and is very quiet now. Good job.

William  Probst

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time I had Mike service a garage door problem for me.  Again he did a really outstanding job.  Took the time to explain new opener and it's features.  Was very thorough in cleaning up, and took all away all old parts and any boxes etc that were left after the installation of the new opener.

Gunnar Hoolmaa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and helpful; I was late getting home and the installer waited which I really appreciated. Quick easy and clean, thank you.

Carolyn Horning

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I give you 5 stars for a job well done. I have always used your service since I bought my first door 25 years ago. You have always come the day I called and one time you came out late after a full day of work, fixed the problem for no charge. The door had come down as I was backing out and was bent. Last week I needed a new door. It was installed within a few days and it looks and works great. Thank you Precision.

Marc Wadsworth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Smooth and very easy garage door opener install. Great tech. He made sure we were comfortable with the use of all the transmitters before he left. Cleaned up 110%

Claudia Davoli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike, the technician, was professional and friendly. Surveyed the issue and seemed to know what the problem was. He installed the sensor and was very close to his cost quotation. I was happy with the promptness of service after my call.

Jennifer Kennick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was great.  He was there when promised and explained everything so that we understood it.  While we spent more money than we had planned, he did everything quickly and professionally.

Steven Kaufman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The work was done well but the price was significantly higher than it needed to be. In addition, the $49.99 service fee was added into the final invoice, not included with the cost as it is with 100% of other service professionals who have done work in my home.

Paula Debenedetti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduling the appointment was fast and easy. The serviceman was polite and knowledgable and took his time analyzing the problem. I highly recommend this company.

Joe Zorskie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five stars for the quick response and excellent repair work by Russ on my off track door. However I am not happy about paying $225 for some thing I see as a design flaw in the door mechanism itself. The door came down on the back of the car (my fault) but instead of stopping it skewed the door which caused the cables to come off the pulley. The door is supposed to stop when it meets resistance not screw up the cables, twist the tracks and cost me a big bill. To whom may I address my complaint?

Howard Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Job well done!  Russ, the technician, came on time, very professional and friendly. I was very pleased with your service. I will be happy to recommend Russ and your company to anyone.

Gary Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with Russ. He was very professional, knowledgable, and skilled. He was able to repair our garage door quickly yet he was thorough. And this was despite the fact that he had been working a very long day. While I appreciated that the repair was accomplished the same day I called, I wish the office could have given me a better idea of when to expect Russ to arrived.

Rob Selleck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduled an appointment, within a day Russ came out told be what I needed and was ready to do it on the spot ! Due to timing I couldn't do it but he came back the next morning and knocked it out in a couple hours ! I was vary impressed with the quality of work and customer service. I had a new motor installed and a door rebuild and couldn't be happier !!

Dan Gantka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and informative serviceman. Answers to my questions were clear a simple. Explained what the issues were, what need to be done and why it needed to be done.

Al Phillips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Opener works well, happy with the repair, Russ is a good guy.

Richard Moscarello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

we had two doors repaired the service was five stars for sure mike was great !!!!!!

Cheryl Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jamie O did a great job installing 2 garage door openers for me. He was polite, clearly knew his products and how to install them, and patiently reviewed everything with me. I also appreciated his calling to provide me with an improved estimated time of arrival. Cheryl A

Randy Carr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Its saturday afternoon and i'm about to clean the garage. I hit the button and the door stops a few foot and it's all crooked. The slide lock was moved over so one side wouldn't budge. I tried fixing it but it got worse and the rollers were falling off. I keep my dogs in garage during cold weather so I needed it fixed quick. I called around but no one was interested or were sharks. I called Precision and said they would be out between 4-6. At 5:00 Russ shows up. Russ knows his stuff. Took him an hour and half but made me relieved. Thanks Precision for saving the day Randy

Jeff Goldberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was professional and courteous.

David Kuehn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional. Carefully examined our existing -- non-functioning -- garage door opener, determined that it was under warranty and would be replaced without question after consulting supervisor. Russ also told us that the old opener type, purchased from and installed by Precision, had been replaced by a new type more appropriate for solid doors, and this is the one that he installed. He learned that our association requests that garage doors remain closed, and extended his work schedule to return before the weekend to install the new opener. Several days after the work was completed I had some questions, left a message with the Precision office, and Russ called back ASAP with good answers to my concerns. This is definitely a 5-star guy!