Garage Door Repair in Simi Valley CA - Page 28

Warren Gilliland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dylan Falkengren did a GREAT job. Determined my door to be old but could be repaired but with no guarantee due to the age and condition. Identified the problem and told me the two parts required to repair could be replaced but with no guarantee. I agreed and he performed the work and had the door working fine in about 40 minutes. Great Job and thank you!

Jason Blakeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garrett was professional, quick and explained everything. Appreciated that.

Linda and Dan Lippiatt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called Precision Garage Door for service on our door. Within 10 minutes they had scheduled appointment for same day service. An email was sent to us explaining appointment time within a 4 hour window and that Dylan would be calling to confirm. Along with this email they included pictures of all their technicians. We received a call from Dylan within 30 minutes to confirm he would be here by noon, but had to first complete his other 2 morning jobs. 10 minutes prior to Dylan arriving we did receive another call to let us know he was within 10 of arriving. Upon Dylan's arrival we were greated with strong hand shakes an introduction of himself, a professional dressed technician had arrived on time. After full checkup of our garage following explanation of what we wanted, Dylan without any pressure presented us with 3 different options including full price of each and time frame to complete. The option we knew we needed was #3, Dylan than told us between one and half to two hours was what he needed. Bring all his equipment into the garage to start his job, making sure to keep organized he started what looked to be a clean precise job. Upon concluding he had totally cleaned his work area removing all trash and leaving us with a very quite easier opening and closing garage door. We would highly recommend Precision Garage Door Service to all, they are also the company that installed the opener were have been using since 2011. Should you not be able to have Dylan doing your work, we are sure your other technician will be as professional. We had new aluminum retainer with weather seal replaced , new springs and cable.

Wally

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They charged me $277 just to come out with 2 new garage openers and program them in less than 15 minutes. No major work done. Called the service man back within 5 minutes because the door stopped working. He identified a loose wire but did nothing to secure the wire. I cannot recommend this company because it is obvious that they only care about profit.

Marc Holden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repair done on time and under budget. Representative was supposed to also provide an estimate for a replacement garage door as I had described to him. He provided a verbal estimate when I was looking for a written estimate with options.

Ellen L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was knowledgeable and polite. He explained all the options clearly. The work was completed quickly, and I was very satisfied. Highly recommend.

Rick Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service tech was awesome. The only thing was the up charges. I check around should have been about 600 to 700 Dollars. But I paid 925.00. Will not use again. Rick

Ruth Schwartz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Oustanding experience all around. Professional. Explained everything. Gave me multiple options. Kept me aware of arrival timeframe throughout the window.

Yalcin Kumeli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ut was very easily reachable local business and quickly solved our Garage Door issue. Thanks for the professional service.

Eric Christensen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Miles arrived, quickly diagnosed the problem, and had it fixed in less than a hour. Excellent service.

Bill Bargallo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Garret was fantastic!

Kenneth Duffy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely pleased with the professional manner in which your technician, Garrett Marshall repaired my garage door. The area he had to work in was a bit tight because of things I had in the garage near to garage door which could not be moved easily. Garrett found a way to remove the broken springs and and replace them in a timely manner. I would recommend your company to anyone in need of garage door installation or repair if all of your employees are as dedicated and hard working as Garrett.

Tim Rossi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathan Ramirez was very courteous and professional. He explained to me what my door needed. I let him know what I wanted him to fix, and he did it in a timely professional matter. I will highly recommend Johnathon and your company’s services. Thank you!

Tim Madigan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I recently had issues with my garage door opener and called upon Precision Door for service. Brandon showed up on-time and did a full analysis of the Door, Springs, Rollers, and Opener. He was professional, educational on how how all the pieces work together, and insightful with options available. Once we agreed on the work that was required he immediately went to work. His estimated time was 3 1/2hr job, to my surprise he completed the work in 2hr 45 minutes and cleaned the job site. I would recommend using Precision Garage Door if you want professional service at reasonable rates. Great job Brandon!

David Hegg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Precision Overhead Garage Door technician - Jason - was very professional, polite, and efficient. He explained everything, did all he said he would do, and we are very pleased both with his work, and his demeanor. I was surprised at the overall price but then again, everything in life seems more expensive now than a few years ago. If we have a need for garage door repairs in the future, I would call Precision again in a heartbeat.

Jeff Price

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon was prompt, professional, and maintained a clear and clean job site. Brandon's office colleague was profession and friendly. Speaking with both of these professionals before anyone even arrived gave me confidence enough to make a decision on the fair quote I later received. Customer service from the start.

Gerald Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service by Myles Herrera! We would recommend to anyone for complete and thorough service. A battery was purchased.

Ginny Tal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon came over to fix the garage during the weekend in a very rainy day. He shoes up on time. Brandon was both professional and friendly. He was was quick to find the problem with my garage door. He explained clearly what the problem was and he presented the options for the repair service. My experience with Brandon was very positive. Should I need a garage service in the future whether it is repairing or getting a new garage door, I would definitely request Brandon comes and provides the service.

Pamela Tiller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Jason was very professional and explained what he was doing which I appreciated.

Cris Kalal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathan Ramirez showed up the same morning I called. He reviewed my options and the opener I chose was in his van so I had a new opener installed in an hour. He was very pleasant to work with and explained the new opener operations. I have used Precision in the past and will continue to do so. Thank you.

Mark Mc quown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason was an exceptional installer, he knew what he was doing, he had the equipment to do the job, and he informed along the way about his progress and his eta for finishing. I paid the bill with a credit card, shook hands with a very friendly man and told him i would recommend him anytime, any where along with the company Precision Garage Door. Thank you, Mark Mc Quown

Donna Barrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision Garage Door for many years. Apart from replacing our garage door, I think they have cared for, repaired and upgraded every part of the door. The technicians are kind and courteous, knowledgeable and thorough. They explain the service and why it helps maintain the door. I will call them again knowing I will get great service.

Cindy Noblitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The job Javier and Eddy did was outstanding. They were efficient, very informative and really nice guys. The doors look great!

Joyce Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I goggled the make of my garage door opener and your company came up. I remembered that I had used you before. The young man who serviced me was delightful and explained the problem and I was impressed and pleased with his quick fix for my situation.

Natalie Fairman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

If I could give zero stars I would. Had a garage door installed 4/20/2023 and less than a year later the entire door tracks break. Pretty sure a brand new garage door and track should not be breaking 11 months later. Company refused it being under warranty and tried to charge $900+ for the repair. LESS THAN A YEAR LATER. Not sure what kind of faulty, cheap materials are used but garage doors or their tracks should not be breaking in less than a year and no way should their product and service not be honored for such a large purchase. Talk about a joke. Will never use this company again and if I ever see them recommended somewhere online I will make sure the potential clients know what poor customer service and quality their garage doors are.

Jerry Stone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garrett was awesome!!!!! Great work, great attitude. I highly recommend Garrett and Precision.

Sandra Blank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent prompt service! Dylan was great. Thoroughly explained what was needed and gave reasonable options! Was direct and friendly, and showed professionalism and experience. Definitely the place to call!!!

Frank Perrotta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came on time, quickly diagnosed the problem and completed repair. Technician taught me how to operate door to bypass safety mechanisms when they fail as in this case.

Frank Ghezzi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garret was great and came right on time after staying in contact. Appreciate the promptness!

Nancy W.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door spring broke and my car was "trapped" inside the garage because the door could not be opened, not even manually. The Tech, Dylan F. arrived and reviewed my situation. He answered my questions about the door spring and emergency release on my door opener, and offered me options (with explanations) to replace the door opener spring. Dylan replaced the door spring with the two spring option, balanced the door, and made certain that the door operated and closed to my satisfaction. Dylan was courteous and professional and a pleasure to have work on my garage door. I highly recommend Precision Door Service.