Garage Door Repair Reviews in Simi Valley (Updated June 2026)

Excellent service, very knowledgeable, hardworking, serviceman. He explained everything so I could understand, and was very professional.

- Rosa Markolf

Hi, I cannot find a receipt of payment for the work that was done on my garage door. Please e-mail me a receipt for the $100 check I wrote and a receipt for the Debit Card payment I made at job completion. Lee Evans

- Lee Evans

Kyle was super knowledgeable and worked efficiently. Great customer service and a job well done!

- Jerry Giarrusso

All expectations were met, problem solved. Questions answered Thank you

- Maria Jackson

Great job

- Bernice Dyke

Had a new keypad installed by Miles H who was absolutely thorough, courteous and knowledgeable. The only reason this isn’t a 5-star review is because the national call center gave an incorrect price quote and set my expectations well below the ultimate price. Miles caught this discrepancy before arriving and called me to alert me and give me the chance to cancel.

- Russ Platt

I’ve tried other companies and had bad experiences. Bad attitudes, bad service. Not so with Precision. Very knowledgeable and courteous techs, plus fair pricing. You really can’t ask for more than that. Brandon was awesome. Fred S.

- Fred Sayeg

We had an appointment for a Summer time tuneup special. Brandon our technician showed up in the time frame that he stated, was knowledgeable, professional and friendly. Long story short Brandon informed us of the items that needed attention, so we decided to get it taken care of and we have an appointment set for June 5, 2026.

- Christine Brundidge

Precision Garage Door Service of Simi Valley did indeed meet our expectations.They solved our problem quickly, and their representatives were very courteous, professional and helpful. They lived up to the television ads, which, by the way, inspire great confidence. We will most certainly call this company again if the need arises.

- Lawrence Hixon

Garrett was efficient, understanding and competent. Your advertisment gave me a secure feeling that I was dealing with a professional company. You show your license on your vehicle also helps. I am more than pleased with the service. Thank you.

- Shirley Savio

Great Job ! Wonderful technician - Miles, and the communication was extraordinaire ! I will use them again !

- Jay Hendershot

Technician was wonderful. One time, professional and very knowledgeable. I got a reasonable quote and an attempt to expedite installation. Unfortunately, due to the need to list the house quickly I had to move to another option. If this had not been a factor I would have definitely used this company. Great customer service.

- Ceann Wombacher

Garrett was great; obviously very competent at his job. I would highly recommend Garrett and Precision.

- Chris Coffman

My next door neighbor recommended you. Rapid response to my service request! Called in the morning and service by noon! Problem was solved by a friendly Dylan quickly and efficiently. Ralph Mauriello

- Ralph Mauriello

First time using Precision Garage Door Service and was very impressed. Technician Garrett was reliable and knowledgeable, giving a detailed summary of the issue and suggestions for repair/replacement. Work was scheduled and completed quickly. Would definitely recommend!

- SunnyDays Vacation Rentals

Brandon rocks! Super nice guy and very knowledgeable!

- Jim Kotantoulas

I called Precision Garage Door on a whim after my garage door broke after another repair company did not respond to my voicemail. Precision Garage staff was was transparent about staff availability. Initially, no staff was available until the next day, but they contacted me again later indicated that someone could come the same day if it worked for me. Dylan contacted me in advance and informed me of his ETA. He provided a clear explanation of what happened and what needed to be fixed. He gave me 3 options for repair but he did not push back when I opted not to do anything beyond the safe and reliable repair. He did a great job and I am happy with the service. I appreciated a few things in particular. When Dylan realized that we didn't wear shoes in the house, he took the initiative to wear shoes covers when it was necessary to walk though the house to access the garage. I also appreciated being informed by text of his ETA so I could be make sure I wasn't in the middle of task that would be hard to step away from. I also appreciated being informed of the optional upgrades I could consider but simultaneously not receiving any pushback for not opting for any upgrades at this time. Thank you Dylan and Precision Garage Door!

- Christine B

Precision responded right away. Brandon arrived at the designated time, quickly determined what needed to be done (broken spring) and gave us three quotes for what was needed. Basically it was fix it, fix it better and really fix it. Since our doors were 20 years old we chose “really fix it”. Brandon did the work in a very short time. He was very friendly but also very professional. We were very satisfied with the work.

- Howard Smith

Super good technician. Great service & honesty. Super good garage door company & service. Miles was great. & thank you very much..

- Ron or Kathy Rich

Garrett was excellent and answered questions about any thing that I had. Work was excellent and done in a timely manner. Thanks again

- Robert Nieves

Technician was very helpful, professional and friendly!!

- Sandra Blank

Miles Herrera was professional, knowledgeable, and skilled. He answered all my questions and explained everything.

- Clarence Keener

The technician was great, he did an awesome job!

- Ana Soto

This rating is actually 4.5, as the doors - one double and one single - came out great! We also used Precision to try to repair our old garage doors, which ultimately just needed to be replaced. The only issue with the new doors was the time it took to get there, as we had a “special order” size, and it was difficult to determine if one of the standard colors fit our newly painted house. Some of the online renditions came out “orange” instead of tan, so we thought we’d have to go with a custom paint, but that would have added $2,000. Then, the install was delayed a week (after a month+ to receive the actual custom cut doors) when the installers had to leave early although they had scheduled a whole day to install (it took a couple dry runs to finish the job). But in the end, they came out perfect! Call out to Miles who helped us trying to repair our old doors, and Precision for ultimately completing the job well.

- Glenn Sander

Very happy with service. Scheduled online. Response was prompt and on time. Felt the tech was skilled and resolved my spring issue quickly. I would not hesitate to recommend precision to my friends.

- Stephen Smith

Amazing service! Called in the morning and was able to get an appointment for same day inspection and repair. Very reasonable and communication was great! Couldn't ask for anything more!

- Juliana Soderlund

Professional and prompt and fixed the problem. The technician was excellent, Brandon. He was polite, friendly, very competent. I appreciated all of those qualities and he updated his arrival. I appreciated that as well. I would recommend Precision!

- Kathleen Messer

We were very pleased with our service. Brandon Vanwhy was very professional and helpful. He explained our options and did not pressure us to do more than we were prepared to do. He was also polite and interesting, and quickly got the job done. Patti Krause

- Patti Krause

Have used your services on several occasions and have been quite satisfied. Recent experience was the same...technician arrived on time, diagnosed and explained the problem and corrected it efficiently. I would recommend you!

- Arthur Freedman

Excellent, Professional, Polite and fast service, Thank You Great Company

- Pamela Mason